Digital Solution Area Specialist – Copilot & AI Workforce
Technology, Data & Digital · Software & Web Development · Software Engineering · Data Science
In short
Microsoft is seeking an early-career Digital Solution Area Specialist focused on Copilot & AI Workforce. This hybrid role involves engaging customers to drive AI transformation, positioning Microsoft Copilot and AI solutions, and supporting adoption to achieve business outcomes. The position offers formal training, certifications, and mentoring in consultative selling and AI technologies.
Responsibilities
- Learn how Microsoft Copilot, AI agents, and the Microsoft Cloud platform help customers transform employee experiences, productivity, business processes, and decision-making.
- Engage with customers to understand business priorities, workforce challenges, and AI transformation goals through discovery conversations and stakeholder engagement.
- Collaborate with account teams, technical specialists, customer success teams, and partners to recommend Copilot and AI Workforce solutions aligned to customer needs.
- Support customer adoption and usage growth by helping customers identify high-value use cases, success measures, and business outcomes.
- Build foundational expertise in AI, Copilot, Modern Work, and workforce transformation trends through training, certifications, and practical customer engagements.
- Develop knowledge of competitive AI and productivity offerings to effectively differentiate Microsoft's solutions and articulate customer value.
- Embody our culture and values by fostering a growth mindset, collaboration, accountability, and responsible AI practices in every customer interaction.
Requirements
- 1 to 3 years of technology-related sales or account management experience OR Bachelor's Degree in Information Technology, or related field AND 2+ years of technology-related sales or account management experience OR equivalent experience.
Desired Qualifications
- 2+ years of technology-related sales or account management experience OR Bachelor's Degree in Information Technology, or related field AND 2+ years of technology-related sales or account management work experience.
Benefits
- Formal training
- Certifications
- Mentoring
- Real-world customer engagements
- Develop deep expertise in Microsoft Copilot, agents, and AI-powered business transformation.
- Build consultative selling and executive stakeholder engagement skills.
- Learn how to drive adoption, usage, and measurable business outcomes through modern AI solutions.
#technology#AI#Copilot#Digital Sales#Workforce Transformation