Digital Account Executive

Logistics, Sales & Operations

In short

As a Digital Account Executive at Microsoft, you will empower SME&C-Corporate managed clients by developing strong customer relationships and driving their digital transformation journey with Microsoft cloud solutions. You will leverage digital tools, orchestrate resources, and engage with partners to meet customer needs and maximize business outcomes.

Responsibilities

Serve as the central point for maintaining strong customer relationships and advocating for customers within Microsoft.
Identify customer organization structures to find decision-makers and leverage partners and virtual teams.
Ensure continuity of customer accounts and monitor satisfaction metrics through proactive engagement and escalation management.
Develop strategic sales territory plans for accounts, setting priorities and outlining how to leverage specialized resources.
Assist customers in adopting cloud solutions through a cohesive plan that maximizes business outcomes and customer experience.
Understand and accelerate customer cloud strategies.
Proactively build and maintain strong knowledge of Microsoft's product landscape, solutions, and industry strategy relevant to assigned accounts.
Demonstrate a strong understanding of customers' business strategies and industry direction.
Orchestrate specialized resources to engage with customers and provide strong, solution-based technology engagements.
Leverage additional resources, such as partners, to provide the right solutions for customer transformation journeys.

Requirements

6+ years of sales and negotiation experience with year-over-year growth.
OR Bachelor's Degree in Business Management, Information Technology, Marketing (or equivalent) or related field AND 4+ years of sales and negotiation experience or related work or internship experience with year-over-year growth.
OR Master's Degree in Business Management, Information Technology, Marketing (or equivalent) AND 3+ years of sales and negotiation experience or related work.
OR equivalent experience.

Desired Qualifications

Customer obsession and a passion for digital-first solutions.
Ability to develop and maintain strong customer relationships, including with executives (CxO) and Decision Makers.
Proficiency in leveraging digital tools and processes.
Experience engaging with Partners to find the best solutions.

Benefits

Opportunity to accelerate career growth.
Hone solution sales and collaboration skills.
Deepen cloud expertise.
Flexible work arrangement (up to 50% from home).
Work cross-collaboratively within a shared SME&C Culture focused on Diversity and Inclusivity, Wellbeing, Sustainability, and Learning.
Be part of Microsoft's mission to empower every person and organization on the planet to achieve more.

Skills

CloudSalesAccount ManagementNegotiationDigital Transformation

#Cloud#Digital Sales#Account Management#Customer Relationship Management#Digital Transformation

About Microsoft

Empowering every person and organization on the planet to achieve more

Every company has a mission. What's ours? To empower every person and every organization to achieve more. We believe technology can and should be a force for good and that meaningful innovation contributes to a brighter world in the future and today. Our culture doesn’t just encourage curiosity; it embraces it. Each day we make progress together by showing up as our authentic selves. We show up with a learn-it-all mentality. We show up cheering on others, knowing their success doesn't diminish our own. We show up every day open to learning our own biases, changing our behavior, and inviting…

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