In short
AWS Infrastructure Services seeks a skilled Data Centre Linux & HW Engineer for Data Center Operations in Hyderabad, India. This role involves maintaining and troubleshooting Linux servers, network hardware, and data center infrastructure, requiring on-call availability and collaboration with internal teams and external vendors. A Bachelor's degree and 2+ years of experience in networking and Linux are required.
Responsibilities
- Prioritize and resolve trouble tickets efficiently.
- Troubleshoot Linux server issues and XEN service virtualization.
- Remediate physical layer outages for systems and networks.
- Address physical power issues on racks and participate in power/cooling events.
- Install and configure racks of hosts.
- Triage and resolve trouble tickets for all devices.
- Act as a point of contact for high severity issues.
- Perform physical replacement of server and network device parts.
- Ensure correct rotation of parts and spares.
- Help define metrics to increase customer uptime.
- Enforce security best practices.
- Interact with third-party vendors and contractors.
- Contribute ideas to improve operational efficiency.
- Participate in and deliver on small to mid-scale projects.
- Participate in internal team meetings for metric analysis and project status updates.
- Share knowledge and educate less technical staff on best practices.
- Contribute to the hiring process by interviewing candidates.
Requirements
- Bachelor's degree in Information Technology, Computer Science, or a related field.
- 2+ years of computer networking experience.
- 2+ years of Linux operating systems experience.
- Experience dealing effectively with customers during problem resolution and operating efficiently under pressure.
- Experience managing work and priorities through a ticketing system.
- Experience with cabling infrastructure best practices and methodologies.
- Experience working in a data center environment (racking and stacking gear, cable management, hot/cold aisle containment).
Benefits
- Inclusive team culture.
- Opportunities for mentorship and career growth.
- Focus on work-life balance and flexibility.
#Data Centre#Linux#Hardware#Operations