Data Centre Linux & HW Engineer, Data Center Operations
Technology, Data & Digital · IT Infrastructure & Security · DevOps · Data Engineering · Software Engineering
In short
Amazon Web Services (AWS) seeks a Data Centre Operations Technician in Hyderabad, India, to maintain and expand its global cloud infrastructure. The role involves troubleshooting Linux and hardware issues, managing system reliability, and participating in data center operations, including on-call duties.
Responsibilities
- Prioritize and resolve trouble tickets for system and network hardware problems.
- Troubleshoot Linux server issues and XEN service virtualization.
- Remediate physical layer outages, including systems, network, and power issues.
- Participate in data center power and cooling events.
- Install and configure racks of hosts according to internal SLAs.
- Triage and resolve trouble tickets for all devices in the region.
- Act as a point of contact for high severity issues.
- Perform physical replacement of server and network device parts.
- Ensure correct rotation of parts and spares.
- Define metrics to increase customer uptime.
- Enforce security best practices.
- Interact with third-party vendors and contractors.
- Contribute ideas to improve operational efficiency.
- Participate in and deliver on small to mid-scale projects.
- Participate in internal team meetings for metric analysis and project status.
- Share knowledge and educate less technical staff on best practices.
- Contribute to the hiring process by participating in candidate interviews.
Requirements
- Bachelor's degree in Information Technology, Computer Science, or a related field.
- 2+ years of computer networking experience.
- 2+ years of Linux operating systems experience.
- Experience dealing effectively with customers during problem resolution and operating efficiently under pressure.
- Experience managing work and priorities through a ticketing system.
- Experience with cabling infrastructure best practices and methodologies.
- Experience working in a data center environment (racking and stacking gear, cable management, hot/cold aisle containment).
Benefits
- Opportunity to work in advanced data centers.
- Contribute to changing the face of Cloud technology in India.
- Be the primary point of contact for internal and external customers.
- Inclusive team culture that values curiosity and connection.
- Employee-led and company-sponsored affinity groups.
- Mentorship and career-advancing resources.
- Focus on work-life harmony and flexibility.
#Data Center Operations#AWS#Linux#Hardware#Networking#Cloud Computing
Company
Amazon
Job Posted
1 week ago
Employment Type
Full Time
WorkMode
On Site
Experience Level
Associate
Locations
Hyderabad, India
Qualification
Bachelor
Applicants
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