In short
AWS Infrastructure Services is seeking a Data Center Technician in Mumbai, Maharashtra, to maintain and troubleshoot advanced hardware like servers, storage, and networking devices on a 24/7 basis. This physically active, on-site role requires a Bachelor's degree in IT or a related field and involves system repair, parts management, and contributing to operational efficiencies in a dynamic data center environment.
Responsibilities
- Troubleshoot technical issues on advanced hardware (servers, storage, networking devices) on a 24/7 basis.
- Maintain a high level of system reliability and availability.
- Participate in projects to enhance operational efficiencies.
- Share knowledge and help train less technical staff on best practices.
- Contribute to the hiring process by participating in candidate interviews.
- Perform installation and configurations on Data center Servers and Network systems.
- Install, troubleshoot, and replace internal and external hardware parts of Servers and Network devices.
- Work within a ticket-based environment and perform systematic problem resolution.
- Work on a rotational shift-based schedule.
- Collaborate with internal teams and contribute to innovative projects to improve DC work environment and overall efficiencies.
- Engage in a physically active role requiring movement onsite.
Requirements
- Bachelor's degree in Information Technology, Computer Science, or a related field.
- Experience with computer hardware troubleshooting and repair.
- Experience dealing effectively with customers during problem resolution and operating efficiently under pressure.
- Experience managing work and priorities through a ticketing system.
- Experience with cabling infrastructure best practices and methodologies.
- Experience working in a data center environment (racking and stacking gear, cable management, hot/cold aisle containment).
Benefits
- Inclusive culture that welcomes bold ideas and empowers ownership.
- Support for work-life harmony and flexibility.
- Opportunities for continuous learning, mentorship, and career growth.
- Belonging to a diverse team of engineers, specialists, and experts.
- Opportunity to change the face of technology in the region.
#Data Center Operations#Infrastructure Services#IT#Support Engineering