Data Center Technician, Data Center Operations (DCO)

Technology, Data & Digital

In short

AWS Infrastructure Services is seeking a Data Center Technician in Mumbai, Maharashtra, to maintain and troubleshoot advanced hardware like servers, storage, and networking devices on a 24/7 basis. This physically active, on-site role requires a Bachelor's degree in IT or a related field and involves system repair, parts management, and contributing to operational efficiencies in a dynamic data center environment.

Responsibilities

  • Troubleshoot technical issues on advanced hardware (servers, storage, networking devices) on a 24/7 basis.
  • Maintain a high level of system reliability and availability.
  • Participate in projects to enhance operational efficiencies.
  • Share knowledge and help train less technical staff on best practices.
  • Contribute to the hiring process by participating in candidate interviews.
  • Perform installation and configurations on Data center Servers and Network systems.
  • Install, troubleshoot, and replace internal and external hardware parts of Servers and Network devices.
  • Work within a ticket-based environment and perform systematic problem resolution.
  • Work on a rotational shift-based schedule.
  • Collaborate with internal teams and contribute to innovative projects to improve DC work environment and overall efficiencies.
  • Engage in a physically active role requiring movement onsite.

Requirements

  • Bachelor's degree in Information Technology, Computer Science, or a related field.
  • Experience with computer hardware troubleshooting and repair.
  • Experience dealing effectively with customers during problem resolution and operating efficiently under pressure.
  • Experience managing work and priorities through a ticketing system.
  • Experience with cabling infrastructure best practices and methodologies.
  • Experience working in a data center environment (racking and stacking gear, cable management, hot/cold aisle containment).

Benefits

  • Inclusive culture that welcomes bold ideas and empowers ownership.
  • Support for work-life harmony and flexibility.
  • Opportunities for continuous learning, mentorship, and career growth.
  • Belonging to a diverse team of engineers, specialists, and experts.
  • Opportunity to change the face of technology in the region.
#Data Center Operations#Infrastructure Services#IT#Support Engineering

Company

Amazon

Job Posted

1 week ago

Employment Type

Full Time

WorkMode

On Site

Experience Level

Associate

Locations

Mumbai, India

Qualification

Bachelor

Applicants

Be an early applicant