The Job

Data Center Supply Coordinator

Logistics, Sales & Operations · Supply Chain & Transport · Logistics Management · Sales Operations · Procurement

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In short

This onsite full-time position in Richmond, VA, is responsible for supporting Data Center customers throughout the quote-to-cash process by providing operational and supply information, managing customer expectations, and coordinating with global teams. The role requires a Bachelor's degree and over 3 years of experience in customer service, logistics, or project support.

Responsibilities

  • Provide direct supply planning support to customers and sales for Data Center customers.
  • Handle the quote to cash process, including order status, delivery dates, and supplier document preparation.
  • Coordinate with global sales and demand planning on customer forecasting and supply allocations.
  • Serve as a single point of contact for data center customers and sales.
  • Provide a unified view of the global supply chain for data center customers.

Requirements

  • Bachelor’s degree in Business Administration, Engineering, or related discipline.
  • 3+ years of experience in customer service, field coordination, or project support.
  • Proven ability to manage multiple customer touchpoints and coordinate across internal teams.
  • Familiarity with logistics, service scheduling, or supply chain dependencies.
  • Skilled in proactive communication and issue escalation.
  • Strong Customer Communication and Expectation Management.
  • Understanding of S&OP, Operations planning, Logistics, and Dependencies.
  • Ability to identify risks early and escalate appropriately.
  • Professional Relationship Management under time-sensitive conditions.
  • Strong communication and follow-through skills.
  • Ability to balance multiple priorities with professionalism.

Desired Qualifications

  • Experience in customer service, service coordination, logistics, or project management related roles.

Benefits

  • Competitive salary and full benefits package.
  • Medical/dental/vision/life insurance.
  • 401(k) plan.
  • Opportunities for personal growth within a dynamic workplace.
#data center#supply chain#logistics#customer service#planning#operations
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Company

Alfa Laval

Job Posted

1 month ago

Employment Type

Full Time

WorkMode

On Site

Experience Level

Mid-Senior

Locations

Richmond, United States

Qualification

Bachelor

Applicants

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