Data Center Supply Coordinator
Logistics, Sales & Operations · Supply Chain & Transport · Logistics Management · Sales Operations · Customer Success
In short
The Data Center Supply Coordinator in Richmond, VA, is responsible for supporting data center customers throughout the quote-to-cash process, managing supply planning, and ensuring real-time updates on planning and deliveries. This on-site role requires a Bachelor's degree and at least 3 years of experience in customer service, field coordination, or project support, with a strong understanding of logistics and supply chain dependencies.
Responsibilities
- Support the quote to cash process for Data center customers with all relevant operational and supply information.
- Represent Operations in front of data center customers.
- Provide customer support during the process: order status, delivery date.
- Purchase, control and preparation of supplier's shipping documents.
- Coordinate with global sales and demand planning regarding customer forecasting and supply allocations.
- Handle suppliers database.
- Serve as the one point of contact for data center customers and sales.
- Provide a one view of the global supply chain for data center customers.
Requirements
- Bachelor’s degree in Business Administration, Engineering, or related discipline mandatory.
- 3+ years of experience in customer service, field coordination, or project support.
- Proven ability to manage multiple customer touchpoints and coordinate across internal teams.
- Familiarity with logistics, service scheduling, or supply chain dependencies.
- Skilled in proactive communication and issue escalation within high-volume parts and service fulfillment environments.
- Strong Customer Communication and Expectation Management.
- Understanding of BHE S&OP, Operations planning, Logistics, and Dependencies.
- Ability to Identify Risks Early and Escalate Appropriately.
- Professional Relationship Management under Time-Sensitive Conditions.
- Experience in customer service, service coordination, logistics, or project management related roles.
- Strong communication and follow-through skills.
- Ability to balance multiple priorities with professionalism.
Benefits
- Competitive salary
- Full benefits package, including medical/dental/vision/life
- 401(k) plan
#Data Center#Supply Chain#Customer Service#Logistics#Richmond
Company
Alfa Laval
Job Posted
1 month ago
Employment Type
Full Time
WorkMode
On Site
Experience Level
Mid-Senior
Locations
Richmond, United States
Qualification
Bachelor
Applicants
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