The Job

Data Center Operations Technician, Data Center Operations (DCO)

Technology, Data & Digital · IT Infrastructure & Security · Cloud Engineering · DevOps

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In short

Amazon Web Services (AWS) is seeking a Data Center Operations Technician in Mumbai, Maharashtra, to maintain and troubleshoot advanced hardware including servers, storage, and networking devices on a 24/7 basis. This role involves installation, configuration, and repair of data center systems, requiring a Bachelor's degree and 1+ years of computer networking experience, with a physically active, on-site presence.

Responsibilities

  • Troubleshoot technical issues on advanced hardware, ranging from servers, storage and networking devices on a 24/7 basis.
  • Maintain a high level of system reliability and availability.
  • Participate in projects to enhance operational efficiencies with opportunities to share experiences and knowledge with our global network of technical experts.
  • Share knowledge and help train less technical staff on the best practices related to all service owner issues.
  • Contribute towards building a great team by getting involved in the Amazon hiring process/candidate interviews.
  • Installation and configurations on Data center Servers and Network systems.
  • Installation, troubleshooting and replacement of internal and external hardware parts of Servers and Network devices.
  • Work within a ticket-based environment and work on systematic problem resolution.
  • Work on rotational shift-based schedule to maintain high system reliability.
  • Collaborate with internal teams and share ideas and contribute in innovative projects to improve DC work environment and overall efficiencies.
  • This is a physically active role, we are always on the move onsite.

Requirements

  • 1+ years of experience in computer networking.
  • Bachelor's degree in Information Technology, Computer Science, or a related field.
  • Can work in cramped spaces or in elevated locations while adhering to health & safety guidelines.
  • Experience dealing effectively with customers during problem resolution and operating efficiently under pressure.
  • Experience managing work and priorities through a ticketing system.
  • Experience with cabling infrastructure best practices and methodologies.
  • Experience working in a data center environment (racking and stacking gear, cable management, hot/cold aisle containment).

Benefits

  • Inclusive culture that welcomes bold ideas and empowers you to own them to completion.
  • We value work-life harmony.
  • Achieving success at work should never come at the expense of sacrifices at home, which is why we strive for flexibility as part of our working culture.
  • Our employee-led and company-sponsored affinity groups promote inclusion and empower our people to take pride in what makes us unique.
  • Our continual innovation is fueled by the bold ideas, fresh perspectives, and passionate voices our teams bring to everything we do.
  • Endless knowledge-sharing, mentorship and other career-advancing resources here to help you develop into a better-rounded professional.
#Data Center#Operations#IT#Support Engineering
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Company

Amazon

Job Posted

1 month ago

Employment Type

Full Time

WorkMode

On Site

Experience Level

Associate

Locations

Mumbai, India

Qualification

Bachelor

Applicants

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