The Job

Data Center Operations Management IC4

Technology, Data & Digital · IT Infrastructure & Security · Systems Engineering · DevOps

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In short

Microsoft is seeking a Data Center Operations Management IC4 to oversee day-to-day operations and maintenance of mechanical and electrical equipment in a fully on-site role. This position involves managing projects, ensuring operational efficiency, and driving cost/energy reduction initiatives within global data centers.

Responsibilities

  • Establish strong working relationships with customers.
  • Oversee day-to-day operations and maintenance of mechanical and electrical equipment in a datacenter.
  • Manage, plan, control and organize planned preventative and corrective electrical and/or mechanical equipment maintenance using CMMS.
  • Monitor performance of electrical plant and machinery, ensuring work is undertaken to prevent failure/loss.
  • Produce work orders and allocate daily work to Technicians, monitoring progress and inspecting completed work.
  • Ensure electrical, mechanical, and/or fire/life safety equipment is operating at peak efficiency.
  • Ensure compliance with infrastructure operations standardization.
  • Act as an escalation point for all facilities-related issues within the datacenter.
  • Assist technicians in times of emergencies, job training, and provide input/recommendations on electrical/mechanical design parameters.
  • Manage small-to-medium projects from conception to completion.
  • Ensure routine reporting for critical infrastructure, inclusive of operational and maintenance KPIs, objectives, organizational polices, procedures, and standards.
  • Drive cost/energy efficiency projects.
  • Identify single points-of-failure at regional datacenter locations.
  • Coordinate, plan, schedule, and supervise CE audits and compliance verifications.
  • Drive identification and remediation of vulnerabilities (such as single points of failure).
  • Provide recommendations on new data center equipment designs, technologies, and construction methods.
  • Share best practices, assist others in learning role, process, procedures; and mentor others.
  • Promote a culture of safety, security, and compliance in all aspects of datacenter activities.
  • Realize the impact of change on others.
  • Learn, live, and coach the One Microsoft culture and values.
  • Embody our culture and values.
  • Remove barriers to agility to enable the team to shift priorities quickly without losing productivity.

Requirements

  • High School Diploma or equivalent AND 2+ years experience delivering server and network deployment projects in large-scale environments.
  • OR 3+ years' experience supporting IT equipment or related technology.
  • Ability to meet Microsoft, customer and/or government security screening requirements.
  • Must pass the Microsoft Cloud background check upon hire/transfer and every two years thereafter.

Desired Qualifications

  • 3+ years experience in Critical Environment infrastructures (e.g., UPS, Generator, AHU) or working in physical IT infrastructures (e.g., Servers, SANs, Networking, Capacity, DC Rack/Enclosures, structured cabling)
  • Technical College degree in Computer Science, Math, Telecommunications, Electrical/Mechanical Engineering or related field.
  • Applicable certifications: ASICS/Inventory Control, CompTIA, Microsoft, Network Certifications, PMP, ITIL, CDCP.
  • 6 months + of experience working with the operation of building cooling, electrical, mechanical, and life safety systems
  • 6 months + of experience with Electrical Power Monitoring Systems (EPMS), Branch Circuit Monitoring (BCM), and Building Automation Systems (BAS)
  • 3+ years of experience with project management or relevant certification/training in project management
  • Associate’s or Bachelor’s degree in applicable engineering field or mechanical or electrical trades
  • 3+ years experience working on large scale projects.

Benefits

  • Certain roles may be eligible for benefits and other compensation.
  • Find additional benefits and pay information here: https://careers.microsoft.com/us/en/us-corporate-pay
#Data Center#Data Center Operations Management#IT Infrastructure#Mechanical Equipment#Electrical Equipment#Critical Environment
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Company

Microsoft

Job Posted

3 weeks ago

Employment Type

Full Time

WorkMode

On Site

Experience Level

Mid-Senior

Locations

United States

Qualification

Diploma, Bachelor, Master, Doctoral, Undergraduate

Applicants

Be an early applicant