Data Center Operations Management IC3
Technology, Data & Digital · IT Infrastructure & Security · Cloud Engineering · Systems Engineering
In short
Microsoft's CO+I is seeking a Critical Environment Program Manager to oversee day-to-day operations and maintenance of data center electrical and mechanical equipment. This role involves managing projects, ensuring compliance, and driving efficiency, with a focus on personal and professional development for employees. The position is fully on-site and requires collaboration with customers and internal teams.
Responsibilities
- Establish collaborative working relationships with customers.
- Oversee day-to-day operations and maintenance of mechanical and electrical equipment in a datacenter.
- Manage, plan, control, and organize planned preventative and corrective electrical and/or mechanical equipment maintenance.
- Utilize CMMS and monitor performance of electrical plant and machinery.
- Ensure work is undertaken to prevent failure/loss of plant and equipment.
- Produce work orders and allocate work daily to Technicians, monitoring progress and inspecting completed work.
- Ensure electrical, mechanical, and/or fire/life safety equipment is operating at peak efficiency.
- Ensure compliance with infrastructure operations standardization.
- Act as an escalation point for all facilities-related issues, escalating to the Data Operations Manager as needed.
- Assist technicians in emergencies, provide job training, and offer input/recommendations on electrical/mechanical design parameters.
- Manage small-to-medium projects from conception to completion.
- Ensure routine reporting for critical infrastructure, including operational and maintenance KPIs, objectives, organizational policies, procedures, and standards.
- Drive cost/energy efficiency projects.
- Identify single points-of-failure at regional datacenter locations.
- Coordinate, plan, schedule, and supervise CE audits and compliance verifications.
- Drive identification and remediation of vulnerabilities and provide recommendations on new data center equipment designs, technologies, and construction methods.
- Share standard practices, assist others in learning roles, processes, and procedures, and mentor others.
- Promote a culture of safety, security, and compliance in all aspects of datacenter activities.
- Realize the impact of change on others.
- Learn, live, and coach the One Microsoft culture and values.
- Lead through change by bringing clarity, generating energy, and delivering success.
- Remove barriers to agility to enable the team to shift priorities quickly without losing productivity.
- Embody culture and values.
Requirements
- High School Qualification or equivalent AND 2+ years experience supporting IT equipment or related technology or delivering server and network deployment projects in large-scale environments OR equivalent experience.
- Ability to meet Microsoft, customer and/or government security screening requirements.
Desired Qualifications
- 2+ years experience in Critical Environment infrastructures (e.g., UPS, Generator, AHU) or working in physical IT infrastructures (e.g., Servers, SANs, Networking, Capacity, DC Rack/Enclosures, structured cabling).
- Technical College degree in Computer Science, Math, Telecommunications, Electrical/Mechanical Engineering or related field.
- Applicable certifications: ASICS/Inventory Control, CompTIA, Microsoft, Network Certifications, PMP, ITIL, CDCP.
- 6 months + of experience working with the operation of building cooling, electrical, mechanical, and life safety systems.
- 6 months + of experience with Electrical Power Monitoring Systems (EPMS), Branch Circuit Monitoring (BCM), and Building Automation Systems (BAS).
- 2+ years of experience with project management or relevant certification/training in project management.
- Associate’s or Bachelor’s degree in applicable engineering field or mechanical or electrical trades.
- 2+ years experience working on large scale projects.
Benefits
- Career Rotation Programs
- Diversity & Inclusion trainings and events
- Professional certifications
- Certain roles may be eligible for benefits and other compensation.
Skills
Mechanical EquipmentElectrical EquipmentCMMSServersSANNetworkingUPSGeneratorAHUEPMSBCMBASPMPITILCDCP
#Data Center#Data Center Operations#Critical Environment#Facilities Management#Electrical#Mechanical#IT Infrastructure
About Microsoft
Empowering every person and organization on the planet to achieve more
Every company has a mission. What's ours? To empower every person and every organization to achieve more. We believe technology can and should be a force for good and that meaningful innovation contributes to a brighter world in the future and today. Our culture doesn’t just encourage curiosity; it embraces it. Each day we make progress together by showing up as our authentic selves. We show up with a learn-it-all mentality. We show up cheering on others, knowing their success doesn't diminish our own. We show up every day open to learning our own biases, changing our behavior, and inviting…
Company
MicrosoftJob Posted
3 days ago
Employment Type
Full Time
Work mode
On Site
Salary
US$84,400–168,800 / year
Experience Level
Associate
Locations
United States
Qualification
No Formal Education, Diploma, Bachelor
Applicants
Be an early applicant
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