Data Center Manager, Data Center Operations
Technology, Data & Digital · Software & Web Development · Software Engineering · Cloud Engineering · DevOps
In short
Manage a team of engineers and operations for AWS global infrastructure in India. Drive process improvements, vendor relationships, and ensure safety standards in Data Centers. This role requires strong people management, incident management, and vendor management skills to optimize operational excellence.
Responsibilities
- Managing and developing teams of engineers, providing technical and leadership expertise.
- Maintaining existing co-located and in-house Data Centers.
- Helping build and bring online new Data Centers.
- Constantly improving all processes and procedures.
- Assisting and managing relationships with external vendors & contractors.
- Liaising with internal teams & management groups.
- Ensuring adherence to and exceeding local Health & Safety standards.
- Creating and maintaining metrics on all aspects of Data Centers and utilizing them to drive positive changes.
- Assisting in implementing service methodologies including incident management, problem management, change management, capacity management, etc.
Requirements
- Proven manager with experience managing teams of high performers.
- Ability to refine and develop processes to optimize operational excellence.
- Ability to drive performance levels to achieve the pace at which AWS builds and operates Data Centers in India.
- Previous experience in Data Centers, either building or managing (or both).
- Exposure to developing great relationships with both internal teams and external vendors.
- Managed a team of at least 5 individuals for at least 3 years.
- Demonstrated ability to improve performance of an existing team and skills in creating or growing a team.
- Experience managing both high & low performing employees.
- Experience dealing with high severity situations, with a clear understanding of wider implications and potential consequences.
- Experience in Change Management & Fault Management.
- Experience dealing with external vendors and displaying incidents of problem & conflict management.
- Ability to demonstrate an ability of taking both a good working process & a bad process and improving.
- Experience in processes mapping, implementing remediation steps and how this affected the overall business.
- Experience that includes strong analytical skills, attention to detail, and effective communication abilities.
- 7+ years of operations management experience.
- Experience leading process improvements.
- 5+ years of managing technical teams with significant personnel management experience and examples of developing engineers and building successful teams.
- Experience in major facilities incident management.
Desired Qualifications
- Bachelor's degree or above in engineering or equivalent STEM (Science, Technology, Engineering and Mathematics) field, or 3+ months of network and operating system support experience.
- Experience in project management.
- 1+ years of Agile methods and processes experience.
- Knowledge of Lean, Kaizen, Six Sigma concepts.
- Experience implementing change management successfully transitioning programs into large-scale operations.
- Experience in capacity planning, operations planning, business analysis or equivalent.
- Passion for technology and a desire to be the best at your job every day.
- Experience managing conflict.
- Experience in Kaizen/Lean/Six Sigma is preferable.
- Health & Safety should be at the forefront of every manager's mind.
- Managers should be able to positively influence the Safety culture of the Data Center organization.
Benefits
- Inclusive culture that welcomes bold ideas and empowers you to own them to completion.
- Work-life harmony is valued, striving for flexibility in working culture.
- Endless knowledge-sharing, mentorship and other career-advancing resources.
#Data Center Operations#AWS Infrastructure Services#Management#Team Leadership#Process Improvement#Vendor Management#Health & Safety#Incident Management
Company
Amazon
Job Posted
1 month ago
Employment Type
Full Time
WorkMode
On Site
Experience Level
Senior
Locations
Hyderabad, India
Qualification
Bachelor
Applicants
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