Customer Success Account Manager Intern

Logistics, Sales & Operations · Sales & Business Development · Customer Success · Sales Operations

In short

Microsoft's Erada Program is a paid, six-month internship in Doha, Qatar, specifically for Qatari Nationals. This program offers globally recognized technical and professional certifications, along with on-the-job training, mentorship, and advanced technology exposure in areas like AI, Machine Learning, and Cloud Computing, aimed at accelerating early-in-profession careers.

Responsibilities

Research customer industries, business processes, needs, and strategies to understand their business outcomes.
Communicate the business value of solutions to customers through demonstrations and storytelling.
Leverage internal and external partners to support business outcomes and develop joint plans.
Coordinate with internal peers across functions to ensure customer success.
Act as the voice of the customer and partner by sharing feedback on technical capabilities and blockers with internal teams.
Support digital transformation projects and advanced technology trainings.

Requirements

Currently pursuing or completed a Bachelor's/Master's Degree in Information Technology (IT), Computer Science, Business Administration, Engineering, or related field.
Qatari nationality.
Legally authorized to work in Qatar.
Fluency in English.

Desired Qualifications

Passion for technology and customer obsession.
Demonstrated stakeholder and relationship management skills.
Excellent verbal and written communication, analytical and presentation skills.
Technical Certification (e.g., cloud technology - Azure) are preferred but not required.

Benefits

Paid six-month training program.
Globally recognized technical and professional certifications.
On-the-job training including mentoring, coaching, and job shadowing.
Exposure to advanced technology trainings including AI, Machine Learning & Cloud Computing.
Opportunity to work on real-world projects with teams across the world.

#Customer Success#Internship#Qatari Nationals#Technical Certifications#AI#Machine Learning#Cloud Computing

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