Customer Service Associate (Childcare) Part-time
Retail & Consumer Services · Customer Service · Customer Support
In short
This part-time Customer Service Associate role in childcare at IKEA Minneapolis focuses on creating a safe and engaging environment for children in the Småland play facility. Responsibilities include registering children, planning activities, maintaining hygiene, and adhering to safety policies, with opportunities to support other customer experience functions.
Responsibilities
- Contribute to creating a pleasant and safe environment for children.
- Register children, monitor and entertain them in the playroom, and maintain a clean and hygienic environment.
- Participate in planning and execution of children's activities.
- Build meaningful and empathetic relationships with children and their caretakers.
- Strictly adhere to all IKEA play facility and safety & security policy and procedures.
- Support in other areas of the customer experience function as needed, such as cashier and greeter roles.
Requirements
- Lifting and Carrying Occasionally (1-25lbs).
Desired Qualifications
- Experience in retail or childcare preferred.
- CPR and First Aid certification training provided.
Benefits
- Generous paid time off, holiday, and sick time
- WiselyPay – get earned wages up to two days early
- Paid parental leave (up to 16 weeks)
- KinderCare tuition discount
- Retirement and bonus plans
- Co-worker discount, meal deal, and referral bonus
- Pet insurance program
- Education assistance and learning programs
- Safety shoe reimbursement
- 24/7 telehealth visits
- Dental and vision plans
- Medical and Rx plans (must work min. 20 hrs/wk)
- A fun and inclusive work environment
#Childcare#Customer Relations#Retail