Customer Management Value Stream Expert
Technology, Data & Digital · Data, AI & Analytics · Data Engineering
In short
Tetra Pak is seeking a Customer Master Data Driver in Lund, Sweden, to ensure the quality, structure, and governance of global customer master data. This role involves collaborating across functions to future-proof data, develop reporting metrics, manage workflows, and ensure compliance with regulations, reporting to the Commercial Projects & Integration Manager.
Responsibilities
- Ensure quality, structure, and governance of Customer Master Data globally
- Lead alignment with Process Office, MDM team, and Global IM on development priorities, roles, and responsibilities
- Future-proof Customer Master Data through projects and gap initiatives based on business and organizational needs
- Develop and manage reporting and follow-up metrics to continuously improve Customer data quality
- Own and manage workflows related to customer data creation and maintenance
- Support audits and ensure strong process controls, especially within Export Control
- Validate and advise on customer master data implications in business transformation initiatives
- Ensure compliance with export control, data privacy and security regulations in close collaboration with legal and privacy teams
- Lead and coordinate a global network of Customer Master Data Business Experts
Requirements
- Experience working with Master Data, preferably Customer Master Data
- Strong understanding of business processes such as sales, order management, or finance
- Experience collaborating across functions, including business, IT, and process organizations
- Ability to define structure, governance, and scalable ways of working
- A degree in Business, Engineering, IT, or a related field
- Excellent English, both written and spoken
- Customer focused, result driven, proactive, and structured
- Ability to define what is required in a dynamic environment and prioritize
Benefits
- A variety of exciting challenges with ample opportunities for development and training in a truly global landscape
- A culture that pioneers a spirit of innovation where our industry experts drive visible results
- An equal opportunity employment experience that values diversity and inclusion
- Market competitive compensation and benefits with flexible working arrangements
#customer data#master data#data governance#process improvement#international#collaboration
Company
Tetra Pak
Job Posted
2 weeks ago
Expires
in 1 week
Employment Type
Full Time
WorkMode
On Site
Experience Level
Mid-Senior
Locations
Lund, Sweden
Applicants
Be an early applicant