Content Designer - Newcastle

Technology, Data & Digital · Product & Design · UI/UX Design · Technical Writing · Product Management

In short

Accenture is seeking an experienced Content Designer for their Advanced Technology Centre in Newcastle. The role involves creating clear, accessible, and useful digital content, collaborating with multidisciplinary Agile teams to improve user experiences, and leveraging evidence-led design practices. This hybrid role offers opportunities for career growth in a supportive, innovative environment.

Responsibilities

Create clear, accessible, and user-focused content across digital products and services.
Design and improve both microcopy and long-form content.
Use research, analytics, and user feedback to inform content decisions.
Lead content design activities and champion user-centred design principles.
Work with subject matter experts to ensure content is accurate and compliant.
Collaborate with User Researchers, Interaction Designers, Developers, and Product teams.
Improve user journeys through effective content design and UX writing.
Present content recommendations to stakeholders and clients.
Continuously refine content based on evidence, insights, and best practice.
Ensure content meets accessibility, legal, and regulatory requirements.
Contribute as an independent Content Designer within Agile delivery teams.

Requirements

Experience working as a Content Designer, UX Writer, or in a similar role applying User-Centred Design principles.
Experience creating content for digital products and services using evidence-led content design practices.
Knowledge and application of Government Digital Service (GDS) design principles and content best practices.
Experience advocating for User-Centred Design and influencing design decisions through evidence and insight.
Experience using AI writing tools to draft and iterate on content while maintaining brand tone of voice.
Strong stakeholder management skills, including the ability to negotiate, collaborate, and influence at all levels.
Exceptional written, verbal, and communication skills.
Experience working with tone of voice guidelines, content standards, design systems, and style guides.
Ability to simplify complex information and communicate it clearly for diverse audiences.

Desired Qualifications

Experience working within Agile, Scrum, or other multidisciplinary delivery environments.
Experience using Markdown, HTML, or similar content authoring tools.
Familiarity with accessibility standards and writing content that meets WCAG requirements.
Experience working on large-scale digital transformation or public sector programmes.
Experience measuring content performance using analytics and user feedback.

Benefits

Competitive salary and performance-related rewards.
25 days' annual leave, with the option to buy additional days.
Private medical insurance.
Three additional days of paid leave each year for charitable activities.
Access to industry-leading training, certifications, and career development opportunities.
Opportunities to work across a wide range of clients, sectors, and digital products.
A supportive and inclusive environment that encourages collaboration, innovation, and continuous learning.

Skills

User-Centred DesignUX writingGovernment Digital Service (GDS)Tone of voiceDesign systemsStyle guidesMarkdownHTMLWCAGAgileScrum

#Content Designer#User Experience#UX Writing#Newcastle

About Accenture

Delivering on the promise of technology and human ingenuity

Accenture is a global professional services company with leading capabilities in digital, cloud and security. Combining unmatched experience and specialized skills across more than 40 industries, we offer Strategy and Consulting, Technology and Operations services and Accenture Song—all powered by the world’s largest network of Advanced Technology and Intelligent Operations centers. Our 710,000 people deliver on the promise of technology and human ingenuity every day, serving clients in more than 120 countries. We embrace the power of change to create value and shared success for our clients,…

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