In short
We are seeking a customer-focused Commercial Co-worker in Jaipur, India, to deliver excellent customer experiences in a dynamic retail environment. Responsibilities include engaging customers, demonstrating product knowledge, supporting sales, and maintaining product presentation while upholding IKEA's values and sustainability commitments.
Responsibilities
- Engage with customers, making them feel welcome and understanding their needs.
- Demonstrate expertise in IKEA products, sharing features and benefits.
- Support customers with self-planning and conduct 1:1 planning appointments.
- Offer relevant services, finalize purchases, and provide after-sales support.
- Process returns efficiently and coordinate with matrix stores.
- Maximize sales while maintaining profitability by promoting key products.
- Maintain product presentation, merchandising, and digital tools.
- Uphold IKEA’s values and sustainability commitments.
- Collaborate with the team to improve customer service and the shopping experience.
Requirements
- Strong knowledge of selling techniques and customer behavior.
- Passion for active selling with a results-driven and business-minded approach.
- Basic knowledge of home furnishing trends and IKEA's modular product range.
- Ability to work efficiently, organize tasks, and manage time effectively.
- Strong sense of teamwork, flexibility, and openness to change.
- Ability to work in a fast-paced and future-oriented environment.
- Digital proficiency and adaptability to online and offline sales.
Desired Qualifications
- Thrives in a dynamic and fast-paced retail environment.
- Motivated by delivering an excellent customer experience.
- Keen interest in home furnishing.
- Approachable, proactive, and confident in engaging with customers.
- Flexibility and openness to change.
Benefits
- Opportunity to work in a dynamic and fast-paced retail environment.
- Engage with customers and provide tailored solutions.
- Collaborate with a diverse team.
- Contribute to the global success of the IKEA Concept.
#Sales#Commercial#Retail
Company
IKEA
Job Posted
1 month ago
Employment Type
Full Time
WorkMode
On Site
Experience Level
Associate
Locations
Jaipur, India
Applicants
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