CO+I Critical Environement Field Service Engineer
Technology, Data & Digital · IT Infrastructure & Security · Systems Engineering · DevOps
In short
Microsoft is seeking a CO+I Critical Environment Field Service Engineer (FSE) to manage operations and maintenance of mechanical and electrical equipment in leased datacenters. This on-site role focuses on maximizing critical environment availability, reducing incidents, and ensuring cost/energy efficiency while adhering to strict safety and security policies. The position requires a high school diploma or equivalent with 2+ years of industry experience, with preferred qualifications including a Bachelor's degree and experience with critical environment infrastructures.
Responsibilities
- Ensure compliance with data center policies and service-level agreements.
- Manage programs and projects within the area of responsibility, adhering to budget requirements.
- Maintain and operate mechanical and electrical equipment in leased datacenters, including MOP/SOP/EOP review, RCAs, FMEAs, and risk mitigation.
- Reduce critical environment incidents caused by human error and deliver on cost/energy efficiency initiatives.
- Support datacenter emergency preparedness and response plans, acting as an escalation point for facilities-related issues.
- Coordinate and supervise CE audits and compliance verification.
- Manage routine reporting for Power/Temperature/Relative Humidity and SLA monitoring.
- Establish and enhance relationships with Engineering Groups and Landlord partners.
- Share best practices and provide mentorship across data centers.
- Hold self accountable for end-to-end service quality, availability, safety, and security.
- Embody company culture and values.
Requirements
- High School Diploma or equivalent.
- 2+ years of industry experience in a datacenter or other critical environment facility, or equivalent experience.
- Ability to meet Microsoft, customer, and/or government security screening requirements.
- Must be able to pass the Microsoft Cloud background check upon hire/transfer and every two years thereafter.
- Must have the ability to obtain Reliability Status screening from a duly authorized department or agency of the Government of Canada.
- Applicants must have five (5) years of continuous Canadian residency and must not have lived or worked outside of Canada for more than six (6) months during that time, unless Microsoft is satisfied that the requisite clearance can nevertheless be obtained within required timelines.
Desired Qualifications
- 3+ years’ experience in Critical Environment infrastructures (e.g., UPS, Generator, AHU).
- Bachelor’s Degree or Technical College certification in mechanical or electrical engineering and/or services.
- Experience working on large scale CE projects.
- Experience with the operation of IT infrastructure (Servers, SANs, Networking, etc.).
Benefits
- Opportunity to positively impact culture every day.
- Trainings and growth opportunities including Career Rotation Programs, Diversity & Inclusion trainings and events, and professional certifications.
- Empower billions of people worldwide through cloud services.
- Contribute to a positive team environment and cross-disciplinary collaborations.
#Data Center#Critical Environment#Field Service Engineer#Operations Management#Mechanical#Electrical Equipment#Datacenter#Cloud
About Microsoft
Empowering every person and organization on the planet to achieve more
Every company has a mission. What's ours? To empower every person and every organization to achieve more. We believe technology can and should be a force for good and that meaningful innovation contributes to a brighter world in the future and today. Our culture doesn’t just encourage curiosity; it embraces it. Each day we make progress together by showing up as our authentic selves. We show up with a learn-it-all mentality. We show up cheering on others, knowing their success doesn't diminish our own. We show up every day open to learning our own biases, changing our behavior, and inviting…
Company
MicrosoftJob Posted
3 days ago
Employment Type
Full Time
Work mode
On Site
Salary
CA$69,200–129,600 / year
Experience Level
Mid-Senior
Locations
Canada
Qualification
Diploma, Bachelor, No Formal Education
Applicants
Be an early applicant
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