Cloud Solution Architect for Dynamics 365 and Copilot

Technology, Data & Digital · Software & Web Development · Software Engineering · Data Science

In short

Senior Cloud Solution Architect for Dynamics 365 and Copilot role, requiring 8+ years of experience in business applications, cloud architecture, and AI transformation. You will act as a trusted advisor, translating customer priorities into scalable solution architectures and driving value realization through adoption and strategic guidance.

Responsibilities

Drive customer and partner success by aligning Dynamics 365, Power Platform, and Copilot solutions to business outcomes.
Act as a trusted advisor to business and technical decision makers, including CIOs, CTOs, and CISOs.
Translate customer and partner challenges into scalable industry and business application solutions.
Guide customers on implementation strategy, architecture design, governance, and adoption planning.
Support customers in building secure, resilient, AI-enabled, cost-effective, and performance-optimized business application architectures.
Provide technical and functional guidance across Dynamics 365 applications.
Design and advise on Copilot and agent-based solutions.
Define integration patterns across Dynamics 365, Microsoft 365, Azure, and third-party applications.
Advise on Power Platform governance, environment strategy, security, and ALM practices.
Deliver architecture reviews, technical validations, and proof of concepts.
Promote reuse of Microsoft best practices and reference architectures.
Identify opportunities to increase usage, adoption, and business value from Microsoft investments.
Work with sales, customer success, partner, engineering, and product teams to support strategic opportunities.
Help customers and partners understand Microsoft value propositions.
Support partners in building repeatable solutions and scalable delivery models.
Capture customer insights and product feedback to influence product teams.
Lead technical discussions, workshops, and executive-level conversations.
Share proven practices across internal teams and communities.
Contribute to technical readiness and reusable assets.
Stay current on Microsoft Business Applications, Copilot, generative AI, and industry trends.
Mentor peers and contribute to capability building.

Requirements

Bachelor's degree in Computer Science, Information Technology, Engineering, Business, or related field, or equivalent practical experience.
8+ years of experience in technology solutions, consulting, architecture, implementation, customer success, practice development, or technical advisory roles.
Strong experience with Dynamics 365 or comparable enterprise business application platforms (e.g., Salesforce, SAP, Oracle, ServiceNow).
Experience working in customer-facing roles with business decision makers, technical decision makers, IT leaders, and executive stakeholders.
Experience delivering technical projects involving business applications, low-code platforms, integrations, automation, governance, or AI-enabled solutions.
Ability to translate complex business requirements into secure, scalable, and adoption-ready technology architectures.

Desired Qualifications

10+ years of overall experience in cloud technologies, business applications, enterprise architecture, consulting, or practice development.
Hands-on experience with Dynamics 365, Power Platform, Dataverse, Power Apps, Power Automate, Power BI, Copilot Studio, and agent development.
Experience designing Copilot, conversational AI, generative AI, autonomous agent, or AI-first business process automation solutions.
Knowledge of Azure services, Microsoft 365, identity, security, compliance, data integration, APIs, and enterprise architecture patterns.
Experience with solution governance, ALM, DevOps, environment strategy, platform administration, and operational excellence.
Microsoft certifications (e.g., Dynamics 365 Solution Architect, Power Platform Solution Architect, Azure Solutions Architect, Copilot Studio, AI-related certifications).
Strong communication, presentation, stakeholder management, executive engagement, technical leadership, and partner collaboration skills.

Skills

Dynamics 365Power PlatformCopilot StudioMicrosoft 365 CopilotDataverseAzureGenerative AIAgentic AISalesforceSAPOracleServiceNowPower AppsPower AutomatePower BIAI BuilderAzure AIAPIs

#cloud#dynamics 365#power platform#copilot#solution architect#customer success#technical leadership#ai#generative ai#enterprise architecture

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