Client Delivery Director (DPO)

Logistics, Sales & Operations · Program Management

In short

The Client Delivery Director (DPO) will manage programs, ensuring integration and implementation according to schedule, budget, and quality standards. This role involves defining program plans, managing risks, and leading multi-disciplinary teams to achieve program objectives and client satisfaction.

Responsibilities

Define Program Plan, Objectives, Timelines, Governance Structure, and adopt Program Process & Methodology.
Establish clear program communication and periodic reporting of KPIs/OLAs/Metrics.
Identify, manage, and escalate program-level risks and issues.
Lead, manage, develop, and engage project managers of multi-disciplinary teams.
Participate in Change Control Board reviews, reviewing and approving requirement changes.
Proactively engage with clients to understand business engagements and manage stakeholder interests.

About HCLTech

Supercharging progress through technology and innovation

HCLTech is a global technology company, home to 219,000+ people across 54 countries, delivering industry-leading capabilities centered around digital, engineering and cloud, powered by a broad portfolio of technology services and products. We work with clients across all major verticals, providing industry solutions for Financial Services, Manufacturing, Life Sciences and Healthcare, Technology and Services, Telecom and Media, Retail and CPG, and Public Services. Consolidated revenues as of 12 months ending September 2022 totaled $12.1 billion. To learn how we can supercharge progress for…

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