The Job

Channel Team Lead - AMZL

Logistics, Sales & Operations · Supply Chain & Transport · Logistics Management

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In short

Amazon is looking for a Channel Team Lead for its transportation team in Mumbai, Maharashtra. The role involves account identification, acquisition, management, field visits, training, reporting, and leading a multi-layer team to drive business growth and operational efficiency.

Responsibilities

  • Market mapping and identification of potential retail stores for time bound acquisition, induction and onboarding of new accounts.
  • Managing and driving the growth of Channel partners/stores’ business with Amazon.
  • Visiting targeted number of stores on a daily/weekly/monthly basis.
  • Deliver training & coaching of Amazon processes, products, operating model and SOPs.
  • Work on the ground to enable network with new product launches and partner with the operations and other teams.
  • Maintaining & publishing routine reporting on the stores current performance & business with Amazon.
  • Publish recommendations and action plans based on data.
  • Reporting the overall Network Health in the assigned territory.
  • Building and managing a multi-layer team and manage performance through on-the job coaching and mentoring.
  • Driving team of associates for managing their targets.
  • Set proper expectations, provide clear status communications, and manage relationships with the acquired/assigned stores.
  • Work with Stores/channel partners to improve operational aspects of their business in providing a great delivery experience and consistently enhance efficiency.
  • Enhance Engagement with accounts to improve business and increase retention.
  • Drive stores against goals (Volume, FTR and other key metrics).
  • Handling day to day operational escalations and be available to round the clock to manage the issues.
  • Internal/External Stake holder management.
  • Support station operations and/or customer deliveries.

Requirements

  • Strong execution skills, Action oriented, go getter.
  • Resourceful to identify the way to get things done using limited resources.
  • Ability to navigate ambiguity and drive clarity for the team in evolving situations.
  • Ability to work in a customer-obsessed, fast-paced environment that fosters high ownership and quick decision-making.
  • Effectively analyses and interpret information, identifying & validating the key facts, including reviewing alternatives to determine advantages and associated risks.
  • Experience working in a sales role.
#Channel Team Lead#AMZL#Supply Chain#Transportation Management#Sales#Account Management#Field Visits#Training#Reporting#Team Management#Operations#Stakeholder Management
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Company

Amazon

Job Posted

2 weeks ago

Employment Type

Full Time

WorkMode

On Site

Experience Level

Mid-Senior

Locations

Mumbai, India

Qualification

Undergraduate

Applicants

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