Central Operations Support Executive, IN External Fulfillment
Logistics, Sales & Operations · Supply Chain & Transport · Logistics Management
In short
The Central Operations Support Executive will remotely support daily seller operations, including monitoring metrics, managing stakeholders, and implementing new processes. The role requires strong analytical skills, a focus on customer experience, and a willingness to take ownership, with the ability to work weekends and shifts.
Responsibilities
- Remotely monitor efficient functioning of assigned sites via outbound calls, emails, and coordination with field executives.
- Liaise between field executives/sellers and various internal and external agencies for efficient and timely execution of operations.
- Train and direct sellers for execution and adherence of norms and practices.
- Devise and deploy SOPs, analyze data, and propose features and processes to improve Seller experience.
- Work on weekends.
Requirements
- Bachelor's degree in a quantitative/technical field such as computer science, engineering, statistics.
- Experience with Excel.
Desired Qualifications
- Experience with SQL.
Benefits
- Inclusive culture empowering Amazonians to deliver the best results for our customers.
#Fulfillment & Operations Management