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Business Trust Partner

Finance, Banking & Legal · Legal Services · Compliance & Regulatory

In short

The Business Trust Partner (BTP) collaborates with Microsoft Customer and Partner Solutions (MCAPS) leaders to enhance their trust and compliance posture. This role translates business priorities and risk signals into actionable outcomes, ensuring alignment with compliance frameworks and facilitating issue resolution across domains.

Responsibilities

  • Develop a deep understanding of the assigned business, its strategy, operating rhythms, customers, critical processes, and changing risk profile.
  • Translate TrIP requirements and initiatives into business-relevant priorities, roadmaps, decisions, and actions.
  • Aggregate relevant risk-domain, audit, OneRadar, monitoring, control, and remediation information into clear business-level views.
  • Identify early signals of emerging or systemic risk through various channels.
  • Act as a connector across TrIP and the business when issues span multiple risk domains or lack a clear owner.
  • Partner with leaders to define and sustain a compliance support model aligned to the organisation’s structure, maturity, and risk profile.
  • Prepare concise, decision-oriented updates on top business signals, organisational changes, key projects, risk outlook, and emerging themes.
  • Maintain disciplined operating cadences and measurable service outcomes.
  • Provide business-derived signals and insights to relevant risk-hunting and resilience teams.

Requirements

  • Bachelor's Degree in Business, Operations, Finance, or related field AND 4+ years experience in program management, process management, or process improvement OR equivalent experience.
  • Experience with enterprise compliance frameworks, risk taxonomies, risk and control assessments, audit or remediation processes, or business-led governance models.
  • Experience designing or scaling repeatable advisory, business-partnering, or compliance-enablement services based on organisational risk profiles.
  • Experience using data, AI-enabled insights, dashboards, or monitoring information to identify trends, emerging risks, and opportunities for earlier intervention.
  • Change management, behavioural influence, and community-building capabilities.
  • 4+ years of experience in compliance, risk management, business operations, business program management, governance, audit, controls, or a related field.
  • Demonstrated ability to translate complex risk, compliance, or technical information into clear business implications, decisions, and actions.
  • Strong stakeholder management, influencing, facilitation, and executive communication skills across a matrixed organisation.
  • Experience coordinating cross-functional work where ownership is shared or spans multiple disciplines.
  • Strong analytical and synthesis skills, with the ability to connect qualitative business signals and quantitative risk information into concise, decision-ready insights.
  • Ability to establish operating rhythms, clarify accountability, manage ambiguity, and track actions through resolution.

Desired Qualifications

  • Familiarity with Microsoft, MCAPS, TrIP, the Business Trust Accountability Framework, or similarly complex global commercial and technology environments.

Benefits

  • Typical base pay range for this role across the U.S. is USD $97,600 - $188,400 per year.
  • Different range applicable to specific work locations, within the San Francisco Bay area and New York City metropolitan area, the base pay range for this role in those locations is USD $125,000 - $206,400 per year.
  • Certain roles may be eligible for benefits and other compensation.
  • Find additional benefits and pay information here: https://careers.microsoft.com/us/en/us-corporate-pay

Skills

Risk ManagementProcess ImprovementComplianceData AnalysisStakeholder ManagementCommunicationAI
#trust#compliance#risk#program management#business operations
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Company

Microsoft

Job Posted

4 days ago

Employment Type

Full Time

Work mode

Hybrid

Salary

US$97,600–188,400 · Negotiable

Experience Level

Mid-Senior

Locations

United States

Qualification

Bachelor

Applicants

Be an early applicant