Business Process Partner | Process & Capabilities | Operations Management
Logistics, Sales & Operations · HR & Admin · Business Analysis · Process Improvement · Organizational Development
In short
As a Business Process Partner at IKEA in Malmö, Sweden, you will shape, improve, and maintain business processes, working closely with stakeholders to translate business needs into future-ready solutions. This role focuses on driving operational excellence, continuous improvement, and supporting change management initiatives within the Operations Management, Process & Capabilities team.
Responsibilities
- Gathering and documenting business requirements for process improvements.
- Defining and supporting process measures and KPIs for performance monitoring.
- Analyzing process performance data to identify root causes and areas for improvement.
- Modelling and documenting processes according to the Business Process Framework.
- Collaborating with digital product teams to ensure solutions reflect process needs.
- Identifying and driving standardization opportunities across teams and functions.
- Supporting competence development and identifying skill needs.
- Enabling change management by translating process changes and supporting stakeholders through transitions.
Requirements
- Experience working with cross-functional stakeholders and leading process-related initiatives.
- Good understanding of change management and experience leading change through indirect leadership.
- Strong understanding of the IKEA value chain, process landscape, business model, and total cost approach.
- Collaborative, communicative, structured, analytical, and solution-oriented working style.
- Experience in business process development, process mapping, or process governance.
- Solid knowledge of Business Process Management methods, tools, and frameworks.
Desired Qualifications
- Experience with Business Process Management frameworks and processes.
- Focus on areas such as communication, change and learning, improvements, process modelling, or process performance.
- Ability to observe and engage with process performers to understand business realities.
- Ability to bring in new perspectives by monitoring trends, research, and technologies.
Benefits
- Opportunity to be part of a journey to transform digital capabilities at IKEA.
- Work closely with Business Process Owners, process leaders, and digital product teams.
- Focus on continuous improvement and sustainable development.
#Business Process Management#Operations Management#Process Improvement#Change Management#Stakeholder Management#Requirements Gathering#Process Mapping
Company
IKEA
Job Posted
1 month ago
Expires
in 10 months
Employment Type
Full Time
WorkMode
On Site
Experience Level
Mid-Senior
Locations
Malmö, Sweden
Applicants
Be an early applicant