Automation Expert & BA, Agentic Solutions, Relay Product and Tech
Technology, Data & Digital · Data, AI & Analytics · Data Analysis · Business Analysis
In short
Relay Product Excellence seeks a detail-oriented Business Analyst to support analysis of operational data, define business requirements, and drive continuous improvement in compliance and verification workflows. This role will deliver Agentic AI and Data Driven Automation solutions, collaborate with stakeholders to identify pain points, and shape the future of identity verification by developing processes and tools that reduce waste and abuse while ensuring compliance.
Responsibilities
- Identify opportunities to improve business processes and data methodologies; build automated, scalable solutions for recurring analytical needs.
- Extract, analyze, and interpret datasets using SQL, Python, and AI tools to generate actionable insights.
- Perform root cause analysis, variance analysis, and pattern identification with guidance from senior analysts.
- Apply data transformations and basic statistical techniques to support diagnostic analysis.
- Support the design and maintenance of automated reporting systems, dashboards, and KPI visuals to track metrics.
- Validate data quality, flag upstream issues, and help maintain data integrity across workflows.
- Solve defined business problems using structured analytical approaches; escalate ambiguous or complex issues while proposing initial solutions.
- Support comprehensive analysis for business cases, product pilots, and strategic initiatives that contribute to measurable business impact.
- Communicate findings clearly to immediate team and stakeholders up to two levels above, translating analytical results into clear formats for technical and non-technical audiences.
- Proactively communicate project status, risks, and roadblocks; participate in requirements gathering and help clarify success criteria.
- Scope and deliver analytical projects within defined timelines, incorporating best practices and quality checks in all work.
- Partner with Product, Tech, Operations, and data engineering teams on assigned workstreams to support process automation and data quality efforts.
- Contribute to business requirements reviews, documentation, and team-level process improvements.
Requirements
- Experience in Amazon Redshift and other AWS technologies
- Experience defining requirements and using data and metrics to draw business insights
- Experience with industry standard tools and scripting languages (Python or Perl) for automation
- Experience in AgentCore, QuickAutomate, Selenium and GenAI tools
Desired Qualifications
- Experience scripting for automation (e.g., Python, Perl, Ruby)
- Experience creating complex SQL queries joining multiple datasets, ETL DW concepts
- Experience with reporting and Data Visualization tools such as Quick Sight / Tableau / Power BI or other BI packages
- Experience using very large datasets
Benefits
- Opportunity to collaborate with product/program/operations teams to identify customer pain points and build innovative solutions
- Shape the future of identity verification by developing processes, tools, and leadership talent that reduce waste & abuse while ensuring compliance
- Drive automation and AI initiatives to scale verification capabilities, adapting to emerging business needs and launching automation solutions with measurable impact
- Work in a fast-paced environment where every day brings new challenges
- Unparalleled opportunity to make your mark on Amazon's transportation future
#AI#Automation#Business Analysis#Data Analysis#SQL#Python#AWS#Compliance#Identity Verification#Carrier Processes#Driver Processes
Company
Amazon
Job Posted
1 week ago
Employment Type
Full Time
WorkMode
On Site
Experience Level
Mid-Senior
Locations
Bengaluru, India
Applicants
Be an early applicant