Audience & Messaging Specialist (Americas)

Marketing, Media & Creative

In short

Seco Tools is seeking an Audience & Messaging Specialist to develop and refine audience segmentation and messaging frameworks for marketing and communication efforts. This fully remote role in the Americas requires a strong background in B2B audience strategy and messaging, with the ability to translate customer insights into actionable guidance for cross-functional teams.

Responsibilities

  • Develop and refine audience segmentation and persona frameworks.
  • Develop clear, targeted messaging platforms aligned with strategic goals.
  • Shape narratives, tone, and message architecture for different audiences and funnel stages.
  • Create and maintain messaging frameworks rooted in customer motivations, needs, and behaviors.
  • Partner with Insights to evaluate messaging effectiveness and translate data into improvements.
  • Support the team in feeding insights and performance learnings back into personas and message frameworks.

Requirements

  • At least 7 years' experience in audience strategy, customer insights marketing, customer experience, demand generation with strong segmentation expertise.
  • Background in B2B audience strategy, messaging, content strategy, or brand communications.
  • Experience developing audience segmentation or personas grounded in insights.
  • Familiarity with program-led or portfolio-based marketing models.
  • Strong writing skills – clear, structured messaging is central to the role.
  • Experience working with data, measurement, or performance insights, especially when translating complex findings into practical guidance.
  • Must reside in Mexico, the United States, or Canada.
  • Must have a suitable home office environment, including reliable internet connectivity and a distraction-free workspace.

Desired Qualifications

  • You are curious, structured, and creative.
  • Collaborate openly, adapt quickly, and bring a thoughtful, audience‑first approach to every conversation.

Benefits

  • Competitive salary and performance-based incentives.
  • 401(k) with up to 8% company match.
  • Generous PTO and 11 paid holidays.
  • Comprehensive health, dental, and vision coverage.
  • Company car, laptop, phone, and tools to succeed.
  • Tuition reimbursement and paid volunteer time.
  • Wellness programs and employee referral bonus.
#Marketing#Audience Strategy#Messaging#Customer Insights#B2B#Remote
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Company

Sandvik

Job Posted

3 weeks ago

Employment Type

Full Time

WorkMode

Remote

Experience Level

Senior

Locations

Troy, United States of America

Applicants

Be an early applicant