Area Manager, Sort center
Logistics, Sales & Operations · Supply Chain & Transport · Logistics Management
In short
As an Area Manager at an Amazon Sort Center in Haryana, India, you will manage a team and facilitate cross-stakeholder communication to resolve issues impacting customer experience and business continuity. You will leverage your understanding of the logistics space to drive process improvements and performance metrics.
Responsibilities
- Manage a shift, identify opportunities to improve team performance and own associated change management.
- Develop and refer to performance metrics to drive team performance and business results.
- Identify the business impact of trends and make data-backed decisions.
- Communicate with external customers (Carriers, Vendors/Suppliers) and internal customers (Finance, Ops Excellence, Fulfillment Centers).
- Escalate problems or variances in information and data to relevant owners and follow through on resolutions.
Requirements
- 1+ years of employee and performance management experience
- Bachelor's degree or equivalent
- 2+ years of performance metrics, process improvement or lean techniques experience
- Basic understanding of the logistics space
- Clear written and oral communication skills
Desired Qualifications
- 1+ years of performance metrics, process improvement or lean techniques experience
- Bachelor's degree in business, engineering, operations, supply chain, transportation logistics
Benefits
- Inclusive culture that empowers Amazonians
- Workplace accommodation or adjustment during the application and hiring process for individuals with disabilities
#Fulfillment#Operations#Management#Logistics