Application Engineer III, Greenseers
Technology, Data & Digital · IT Infrastructure & Security · Cloud Engineering · DevOps
In short
Amazon Consumer Payments seeks an Application Engineer III in Bengaluru, India to support large-scale distributed payment systems. This role involves participating in team planning, mentoring junior members, leading internal projects, and maintaining system availability. The position is part of the rekindle program.
Responsibilities
- Participate fully and constructively in the planning of your team’s work and help develop and refine operational policies and procedures.
- Serve as a mentor to junior members of the team and may operate as a training buddy or assist in hiring activities.
- Begin to play a leadership role on your team by becoming a subject matter expert on one or more focus areas and are the technical point of contact within your team or workflow for this area.
- Lead internal team projects and deliver on defined goals and timelines.
- Maintain good working relationships with relevant personnel across Amazon, have knowledge of work done by other teams in your department and work cross functionally to solve problems and improve processes.
- Resolve straightforward problems with limited documentation and with minimal escalation.
- Confidently and competently impart knowledge to users, customers, and other team members.
- Lead constructive dialogue on straightforward issues and only escalate when necessary while maintaining composure through difficult interactions until issue resolution.
- Maintain products and systems within the scope of your team or workflow and perform change management activities using existing documentation or with support from peers.
- Give technical direction to others, identify areas of improvement to support documentation and processes, and create new documentation where gaps exist.
Requirements
- 2+ years of software development, or 2+ years of technical support experience
- Experience scripting in modern program languages
- Experience troubleshooting and debugging technical systems
Desired Qualifications
- Knowledge of web services, distributed systems, and web application development
- Experience troubleshooting & maintaining hardware & software RAID
- Experience with REST web services, XML, JSON
#payments#distributed systems#software development#troubleshooting#large scale