Analyst (Non-Voice)
Technology, Data & Digital · Product & Design · Business Analysis
In short
As an Analyst (Non-Voice) in Chennai, you will identify and resolve business issues, optimize processes, and implement improvements. You will create detailed reports and analyses to enhance business functionalities and customer experience.
Responsibilities
- Effectively identify root causes of ongoing issues, existing processes and procedures, and determine quick resolutions, improvements, and enhancements for the same in assigned tasks/projects.
- Efficiently implement the best resolutions and enhancements to improve existing processes and procedures within projects/organization.
- Create precise and detailed analyses & reports for monitoring the health of the business.
- Create business requirements for enhancing functionality of process workflows to improve customer experience and satisfaction.
- Manage client and internal business relationships within various assigned projects to ensure smooth progress and improvements and enhanced functionality.
#analyst#non-voice#business process improvement#reporting#analysis#customer experience
Company
HCLTech
Job Posted
2 weeks ago
Employment Type
Full Time
WorkMode
On Site
Experience Level
Associate
Locations
Chennai, India
Applicants
Be an early applicant