Administrator - Desk Side Services, AMT Asset Management Software

Technology, Data & Digital · Product & Design · Project Management · IT Support

In short

HCLTech is seeking an Administrator for Desk Side Services, AMT Asset Management Software in Lucknow, Uttar Pradesh. The role involves managing IT infrastructure, service desk operations, and digital workplace projects, focusing on planning, stakeholder management, execution, budget, risk, and team leadership.

Responsibilities

Define project scope, objectives, milestones, and deliverables.
Develop project plans, schedules, and timelines.
Establish KPIs and success criteria.
Communicate with clients, sponsors, leadership teams, and project stakeholders.
Conduct project reviews and steering committee meetings.
Provide regular status updates and progress reports.
Coordinate project activities across teams.
Ensure projects are delivered on time and with required quality.
Track milestones and manage dependencies.
Estimate and manage project costs.
Allocate and optimize resources.
Monitor financial performance and project health.
Identify project risks and develop mitigation plans.
Maintain risk and issue registers.
Escalate critical issues when necessary.
Lead cross-functional teams.
Assign tasks and responsibilities.
Resolve conflicts and remove blockers.
Motivate team members to achieve project goals.
Ensure adherence to organizational standards and processes.
Maintain project documentation.
Drive project governance reviews and audits.
Assess and manage scope changes.
Control project change requests.
Drive organizational adoption of new processes or technologies.
Monitor project KPIs.
Prepare executive dashboards and reports.
Track progress against scope, schedule, and budget.
Obtain stakeholder sign-off.
Conduct lessons learned sessions.
Ensure knowledge transfer and project documentation completion.

Requirements

Leadership
Communication
Stakeholder Management
Risk Management
Budget Management
Problem Solving
Negotiation
Agile/Scrum Methodologies
Planning & Scheduling (MS Project, Jira, Azure DevOps, ServiceNow, etc.)

Benefits

Supercharge your potential.
Find your career.
Find your spark.
A place that knows that helping its customers stay on top starts by putting its people first.

Skills

MS ProjectJiraAzure DevOpsServiceNow

#IT Infrastructure#Service Desk#Digital Workplace#Project Management#Asset Management Software#Desk Side Services

About HCLTech

Supercharging progress through technology and innovation

HCLTech is a global technology company, home to 219,000+ people across 54 countries, delivering industry-leading capabilities centered around digital, engineering and cloud, powered by a broad portfolio of technology services and products. We work with clients across all major verticals, providing industry solutions for Financial Services, Manufacturing, Life Sciences and Healthcare, Technology and Services, Telecom and Media, Retail and CPG, and Public Services. Consolidated revenues as of 12 months ending September 2022 totaled $12.1 billion. To learn how we can supercharge progress for…

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