Administrative Assistant

Logistics, Sales & Operations · HR & Admin · Office Administration

In short

Ericsson seeks a proactive and organized Administrative Assistant in Plano, Texas, to support the Americas Cloud Software and Services (CSS) organization. This role involves complex calendar management, meeting coordination, travel arrangements, and expense processing, with an opportunity to grow into a strategic partnership within the organization.

Responsibilities

Provide comprehensive administrative support to leadership and account teams.
Manage complex calendar scheduling and resolve conflicts.
Coordinate internal and customer-facing meetings, workshops, and events.
Organize domestic and international business travel, including bookings and itineraries.
Generate purchase orders and process invoices using Ericsson tools (SAP, Concur).
Foster an inclusive team environment.
Ensure compliance with Ericsson policies.

Requirements

Minimum 3 years in an administrative assistant or similar role, preferably in a large, international corporate or customer-facing environment.
Demonstrated experience managing complex calendars and logistics across multiple time zones.
Highly organized and reliable with strong attention to detail.
Ability to manage multiple priorities in a fast-paced, matrixed environment.
Comfortable managing through ambiguity and driving activities independently.
High integrity with discretion and confidentiality for sensitive information.
Strong service mindset and ability to build trust with stakeholders.
Excellent written and verbal communication skills in English.
Advanced proficiency in Microsoft Office (Outlook, PowerPoint, Excel, Word).

Desired Qualifications

International coordination experience is a strong plus.
Readiness to learn, adapt, and develop skills needed to thrive in an AI-enabled future.

Benefits

Competitive salary package.
Excellent health benefits including medical and dental plans.
Company credits towards medical and dental premiums.
Investment in short and long-term financial wellbeing.
401(k) Plan with automatic company contribution and match.
Company credits for basic life insurance, AD&D, short-term and long-term disability coverage.
Option to participate in Ericsson’s Stock Purchase Plan.
15 days of accrued vacation.
Up to 3 personal days per year.
11 annual holidays.
8 hours of volunteer time.
80 hours of sick time annually.
Up to 16 weeks of paid maternity leave.
6 weeks of parental or adoption leave at 100% pay.
Financial wellness programs.
Educational assistance.
Matching gifts.
Recognition programs.

Skills

Microsoft OutlookMicrosoft PowerPointMicrosoft ExcelMicrosoft WordSAPConcur

#Administrative Assistant#Plano#Texas#United States#Hybrid#AI#Cloud Software#Services#CSS#Leadership Support#Calendar Management#Meeting Planning#Travel Coordination#Expense Handling#SAP#Concur#Microsoft Office Suite

About Ericsson

Pioneering technology for connecting billions of people worldwide

Our purpose \nTo create connections that make the unimaginable possible.\n\nOur vision\nA world where limitless connectivity improves lives, redefines business and pioneers a sustainable future.\n\nOur values\nPerseverance, professionalism, respect and integrity.\n\nThe future is a place for purpose & vision – ours are clear, and we invite partners, customers and consumers to join us in our journey. \n\nFor a brighter future. For all. Let's #ImaginePossible

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