In short
IKEA is seeking an Account Manager for Services & Offices in Casablanca, Morocco, to drive profitable growth by developing key customer relationships and providing IKEA solutions. The role requires a Bachelor's degree, 5+ years of B2B sales experience, and strong knowledge of the Moroccan market.
Responsibilities
- Develop the Workplace & Services customer portfolio in line with the IKEA for Business strategy.
- Build and maintain long-term relationships with companies, office decision-makers, facility managers, and other key stakeholders.
- Identify, qualify, and develop new business opportunities and maintain a healthy sales pipeline.
- Understand customer needs and translate them into relevant IKEA opportunities.
- Lead customer opportunities from initial contact through negotiations and agreement.
- Collaborate with various IKEA functions to develop and deliver relevant IKEA solutions.
- Grow existing accounts through repeat business and cross-selling.
- Manage the sales pipeline and follow up sales, conversion, and profitability.
- Build market knowledge by following workplace trends and business developments.
- Share customer and market insights to improve the IKEA for Business offer.
Requirements
- Bachelor’s degree or equivalent in Business, Sales, Marketing, Business Administration, Facility Management, or a related field.
- 5+ years of relevant B2B sales, Key Account Management or Business Development experience, with significant experience in the Workplace, Office or Services sector.
- Proven experience working with companies, corporate offices, service providers, facility management companies or similar businesses.
- Proven track record in developing customer portfolios, generating new business and managing strategic customer relationships.
- Experience managing complex sales cycles, projects and multiple customer stakeholders.
- Strong understanding of the Moroccan workplace and services market, including key players, decision-makers and business dynamics.
- Proven experience in solution selling, negotiation and pipeline management.
- Strong digital skills and experience using CRM and sales management tools.
- Fluent in French and English.
Desired Qualifications
- Willingness and ability to travel to customers and business locations as required.
Benefits
- Full-time position.
- Based in IKEA Zenata.
- Some travel may be required.
#B2B#Sales#Key Account Management#Business Development#Morocco#IKEA for Business#Workplace Solutions#Office Solutions
Company
IKEA
Job Posted
1 week ago
Employment Type
Full Time
WorkMode
On Site
Experience Level
Mid-Senior
Locations
Casablanca, Morocco
Qualification
Bachelor
Applicants
Be an early applicant