Account Manager – Residential & Construction

Logistics, Sales & Operations · Sales & Business Development · Account Management · Sales Management · Business Analysis

In short

As an Account Manager for Residential & Construction at IKEA Al-Homaizi Limited in Casablanca, Morocco, you will drive profitable growth by building key customer relationships and providing IKEA solutions. You will be responsible for developing the customer portfolio, identifying new business opportunities, and managing sales pipelines within the Moroccan real estate and construction market.

Responsibilities

  • Develop the Residential & Construction customer portfolio in line with IKEA for Business strategy.
  • Build and maintain long-term relationships with developers, construction companies, contractors, and real estate stakeholders.
  • Identify, qualify, and develop new business opportunities and maintain a healthy sales pipeline.
  • Understand customer needs, project specifications, and business models to translate them into relevant IKEA opportunities.
  • Lead customer opportunities from initial contact through proposals, negotiations, and agreement.
  • Collaborate with Interior Design Specialists, IKEA for Business Consultants, and Tendering teams.
  • Grow existing accounts through repeat business and cross-selling.
  • Manage the sales pipeline, track sales, conversion, profitability, and KPIs.
  • Build market knowledge by following construction and real estate trends.
  • Share customer and market insights to improve the IKEA for Business offer and customer experience.

Requirements

  • Deep understanding of the Residential and construction sector, customer landscape, and business opportunities.
  • Experience in B2B sales, Key Account Management, and business development.
  • Proficiency in solution selling and translating customer needs into IKEA solutions.
  • Good understanding of functionality, form, quality, sustainability, and affordability.
  • Knowledge of commercial principles including sales, profitability, pricing, and pipeline management.
  • Strong understanding of the Moroccan real estate and construction market.
  • Proven experience working with property developers, construction companies, contractors, or real estate groups.
  • Proven track record in developing customer portfolios and generating new business.
  • Experience managing complex sales cycles and multiple customer stakeholders.
  • Strong digital skills and experience using CRM and sales management tools.
  • Fluent in French and English.
  • Willingness and ability to travel to customers, project sites, and business locations.

Desired Qualifications

  • Bachelor’s degree or equivalent in Business, Sales, Marketing, Real Estate, Construction Management, or a related field.
  • 5+ years of relevant B2B sales, Key Account Management or Business Development experience, with significant experience in the Residential, Real Estate or Construction sector.
  • Proven experience in solution selling, negotiation, and pipeline management.

Benefits

  • Full-time position.
  • Based in IKEA Zenata.
  • Some travel may be required.
  • Opportunity to work within an organization that believes in People and Diversity.
#residential#construction#account management#B2B sales#business development#Morocco
IKEA Logo

Company

IKEA

Job Posted

6 days ago

Employment Type

Full Time

WorkMode

On Site

Experience Level

Mid-Senior

Locations

Casablanca, Morocco

Qualification

Bachelor

Applicants

Be an early applicant