Account Manager II, VSP
Logistics, Sales & Operations · Sales & Business Development · Sales Operations · Account Management
In short
Amazon seeks an Account Manager II for the VSP team in Bengaluru, India. This role focuses on managing vendors, driving business growth through strategic development and relationship management, and optimizing processes. The position requires a Bachelor's degree and at least 3 years of client-facing experience with strong negotiation and data analysis skills. This is a full-time, on-site position.
Responsibilities
- Manage vendors for Amazon Retail US.
- Develop, implement, and iterate on business strategies to deliver growth and positive experience for sellers.
- Engage directly with Amazon’s vendors and internal teams to enable vendor growth.
- Utilize negotiation skills to drive performance of vendor partners.
- Analyze operational aspects of vendor businesses with Amazon.
- Perform root cause analysis of issues and opportunities affecting vendor businesses.
- Work on transactional but business critical activities with a hands-on approach.
- Contribute to business strategy development and identify correct input metrics that drive growth.
- Manage and deliver against complex goals where strategy is not defined.
- Make trade-offs between short term selling partner needs and longer term strategic investment.
- Identify new opportunities across a large number of brands, develop and execute project plans.
- Build and cultivate relationships with sellers and internal stakeholders.
- Monitor seller satisfaction survey results to investigate feedback trends.
- Establish improvement plans and manage expectations with Account Managers.
- Use customer feedback, market growth trends, and analyze key metrics to contribute to strategic development of features and programs.
- Spot areas of unnecessary process or inefficiencies and work to simplify.
- Identify, optimize, and scale improvements that can benefit a large set of customers.
- Develop mechanisms to create accountability.
Requirements
- Bachelor's degree
- Experience analyzing data and best practices to assess performance drivers
- 3+ years of client or vendor facing roles with a focus in relationship management and negotiation skills experience
Desired Qualifications
- Experience aggregating and analyzing internal and external campaign metrics to assess performance drivers and identify insights
- Proven track record of building and cultivating relationships with internal and external stakeholders driving resolutions collaboratively, resolving conflicts, and ensuring follow-through with excellent verbal and written communication
Benefits
- Work from our Amazon BLR office.
#Account Management#Vendor Success Program#Retail Business Services#Business Growth#Relationship Management#Process Excellence
Company
Amazon
Job Posted
4 weeks ago
Employment Type
Full Time
WorkMode
On Site
Experience Level
Mid-Senior
Locations
Bengaluru, India
Qualification
Bachelor
Applicants
Be an early applicant