Management Trainee - Customs Documentation

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We are inviting applications for the role of MT, Customer Service
In this role, you will be responsible for Drive Continuous Improvement and Develop a strategy for team to reach organization goal.
Responsibilities
• Monitor team members and able to provide mentorship whenever needed
• Manage the flow of day-to-day operations
• Build reports to update the company on the team's progress
• Rapport building with the internal & external stakeholder
• Deal with any issues that arise during shift promptly and professionally, seeking advice from the duty manager where necessary
• Ensure that the highest possible levels of customer service are delivered at all times
• Assist the Manager as and when necessary to make the business run effectively and efficiently
• Communicate clear instructions to team members
Qualifications we seek in you
Minimum qualifications
• Graduation in any stream except B.Tech and Technical Graduation & Law
• Meaningful experience in Insurance Operations with Customer Service backend operations for Group Disability or Employee Benefit or Worker Compensation products including Contract management and New Business and Proposal Support
• Relevant experience in Team Handling/ people facing role. Proven track record for handling 15 to 20 resources and keeping an engaged workforce
• Insurance knowledge and ability to understand and interpret Insurance terminology
• Proficient with MS Excel, MS Word, MS PowerPoint
Preferred qualifications
• Good analytical and problem solving skills
• Ability to communicate verbally and through emails/Phones with businesses
• Proven ability to build effective working relationships with clients & internal stakeholders

Set alert for similar jobsManagement Trainee - Customs Documentation role in Bengaluru, India

Company

Genpact

Job Posted

3 months ago

Job Type

Full-time

WorkMode

On-site

Experience Level

0-2 Years

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