Graduate Trainee-Associate Production Support Engineer
PayU
Gurgaon, Haryana, India
About the Team You will be part of a dynamic team that is at the heart of ensuring seamless operations across our platforms. Our team thrives on collaboration, innovation, and a commitment to delivering best-in-class services. We work closely with crossfunctional teams including DevOps, Infrastructure, and Application Support to ensure the highest levels of service availability and performance. About the Role We are looking for a detail-oriented and proactive Production Support Engineer to join our team. This role involves in providing L2/L3 Support. As a Production Support Engineer, you will play a crucial role in troubleshooting and debugging skills. Responsibilities: Provides L2/L3 Support Monitor production system for errors and resolve issues promptly. Address technical concerns or questions raised by users. Ensure a seamless user experience by managing disruptions effectively. Write and execute SQL queries to retrieve and analyze data for debugging. Ensure data integrity and troubleshoot issues related to databases (SQL, MySQL, MongoDB, etc) Requirements: Must be Graduated in 2023/2024 from a Tier 2 or Tier 3 college Knowledge on with any of the languages like JAVA, Python, PHP, Shell Scripting, Node.JS, JavaScript, UNIX/ LINUX etc. Knowledge on database SQL.MySQL, MongoDB and writing simple queries to get data for debugging issues. Excellent analytical and logical thinking. Quick troubleshooting and diagnosing skills. Problem-solving and debugging skills. Working knowledge of any programming language to DEBUG CODE. Web-application / MOBILE debugging skills What we offer? A positive, get-things-done workplace A dynamic, constantly evolving space (change is par for the course – important you are comfortable with this). An inclusive environment that ensures we listen to a diverse range of voices when making decisions. Ability to learn cutting edge concepts and innovation in an agile start-up environment with a global scale. Access to 5000+ training courses accessible anytime/anywhere to support your growth and development (Corporate with top learning partners like Harvard, Coursera, Udacity).
