Reconciliation- Assistant Manager

Paytm

Noida, Uttar Pradesh, India

Posted: a year ago

JOB DESCRIPTION About Us: Paytm is India’s leading digital payments and financial services company, which is focused on driving consumers and merchants to its platform by offering them a variety of payment use cases. Paytm provides consumers with services like utility payments and money transfers, while empowering them to pay via Paytm Payment Instruments (PPI) like Paytm Wallet, Paytm UPI, Paytm Payments Bank Netbanking, Paytm FASTag and Paytm Postpaid - Buy Now, Pay Later. To merchants, Paytm offers acquiring devices like Soundbox, EDC, QR and Payment Gateway where payment aggregation is done through PPI and also other banks’ financial instruments. To further enhance merchants’ business, Paytm offers merchants commerce services through advertising and Paytm Mini app store. Operating on this platform leverage, the company then offers credit services such as merchant loans, personal loans and BNPL, sourced by its financial partners.   About the team:   Paytm is witnessing a broad growth across our platform as we continue to register increased adoption of our lending products, Paytm Postpaid (BNPL), merchant loans and personal loans. Lending business is driven by data science and analytics, providing data driven solutions   About the role: We are looking for self-motivated individuals to be part of our Finance team to drive the reconciliations which include Lender, Finance and Collection reconciliation Expectations/Requirements: 1.     Performing daily reconciliations - B2C Collections, Merchant Payouts, Overall Nodal reconciliation, etc. 2.     Highlighting recon open items to internal stakeholders and Banks for taking them to closure 3.     Escalating to reporting manager as per SOP 4.     Daily and monthly Recon MIS reporting 5.     Creation of SOPs for existing recon issues 6.     Providing suggestion for recon process improvements and automation to reporting manager   Superpowers that will help you succeed in this role: 1.     3-6 years of experience in transaction level reconciliations domain. 2.     Bachelor’s/Master’s degree in business management, finance, operations, or any related field. 3.     Love for simplifying along with problem solving mind set. 4.     Knowledge of Fintech/ Payments / BFSI/ Lending domain. 5.     Ability to take internal and external stakeholders along. Education: MBA Finance Why join us :  Because you get an opportunity to make a difference, and have a great time doing that. You are challenged and encouraged here to do stuff that is meaningful for you and for those we serve. We are successful, and our successes are rooted in our people's collective energy and unwavering focus on the customer, and that's how it will always be Compensation: If you are the right fit, we believe in creating wealth for you With enviable 500 mn+ registered users, 21 mn+ merchants and depth of data in our ecosystem, we are in a unique position to democratize credit for deserving consumers & merchants – and we are committed to it. India’s largest digital lending story is brewing here. It’s your opportunity to be a part of the story!

Growth Management - Assistant General Manager - Onboarding

Paytm

Noida, Uttar Pradesh, India

Posted: a year ago

JOB DESCRIPTION About Us: Paytm is India's leading financial services company that offers full-stack payments & financial solutions to consumers, offline merchants and online platforms. The company is on a mission to bring half a billion Indians into the mainstream economy through payments, commerce, banking, investments, and financial services. One97 Communications Limited that owns the brand Paytm is founded by Vijay Shekhar Sharma and is headquartered in Noida, Uttar Pradesh. Its investors include Softbank, Ant Financial, AGH Holdings, SAIF Partners, Berkshire Hathaway, T Rowe Price and Discovery Capital.   About the team: Being one of the largest payment platforms in the country, we aim to not only ensure a seamless experience, but also a delightful journey for our customers. We strive to enrich the customer experience by making every transaction transparent, honest, and hassle-free. The app product team ensures to deliver an outstanding user experience to the Paytm Customers by understanding the user, discerning their use patterns, and designing an app that meets their user's needs. This team is responsible for Onboarding & Activation of new users and Reactivation of existing users.   About the role: Paytm is looking for a growth manager for accelerating the core growth metrics and user numbers. If you are passionate about mobile and web apps with a penchant towards marketing campaigns, love extreme attention to content & design detail and care about how your work impacts millions of users daily, we want you! The incumbent will be responsible for driving growth and executing CLM campaigns for the App Onboarding team.   Expectations: ●        End-to-end customer life-cycle management. ●        Monitor funnel metrics (CTR, Reach & Conversion rate) and implement growth hacks through optimizing user experience, content, messaging and communication optimization to reduce leakages in the funnel. ●        Work closely with the Product Management, Central CLM, Tech, Marketing, Design, Content, PR & ATL teams. ●        Ensure optimum utilization of growth tools and adoption of best practices. ●        Execute data based experiments on driving growth. ●        Manage profit & loss at CASHBACK level. ●        Be a brand ambassador for Paytm – Stay Hungry, Stay Humble, Stay Relevant!   Superpowers that will help you succeed in this role: ●        MBA in Marketing/Business Analytics with 6+ years of experience ●        Prior experience in South & West region and regional languages: Kannada / Telugu / Marathi ●        Knowledge of Growth metrics in a growing startup and strong background in using data analytics tools including Google Analytics, SQL & Big Query ●        Prior experience in Growth / Product Marketing roles in a fast-paced consumer technology company   Why join us? With enviable 500 mn+ registered users, 21 mn+ merchants and depth of data in our ecosystem, we are in a unique position to democratize credit for deserving consumers & merchants – and we are committed to it. India’s largest digital lending story is brewing here. It’s your opportunity to be a part of the story!   Compensation: If you are the right fit, we believe in creating wealth for you

Internal Audit- Deputy General Manager

Paytm

Noida, Uttar Pradesh, India

Posted: a year ago

JOB DESCRIPTION About Us: Paytm is India’s leading digital payments and financial services company, which is focused on driving consumers and merchants to its platform by offering them a variety of payment use cases. Paytm provides consumers with services like utility payments and money transfers, while empowering them to pay via Paytm Payment Instruments (PPI) like Paytm Wallet, Paytm UPI, Paytm Payments Bank Netbanking, Paytm FASTag and Paytm Postpaid - Buy Now, Pay Later. To merchants, Paytm offers acquiring devices like Soundbox, EDC, QR and Payment Gateway where payment aggregation is done through PPI and also other banks’ financial instruments. To further enhance merchants’ business, Paytm offers merchants commerce services through advertising and Paytm Mini app store. Operating on this platform leverage, the company then offers credit services such as merchant loans, personal loans and BNPL, sourced by its financial partners.   About Team : The Internal Audit team at Paytm comprises seasoned professionals with diverse skill sets and experience across different verticals like process audits, technology audits and forensics. The team focuses on implementing the approved audit plan, ensuring delivery of qualitative audits and conducting internal / special reviews while leveraging technology & data analytics and gauging key risks across business processes.   About the role: 1. Accountable for delivering and supporting a flexible risk based audit plan that provides independent assurance and opinions with impact 2.Engaging with Functional Heads across the department to lead, resource and agree audit engagements, audit universe, risk assessments  with a  “one IA” team approach 3.Define and maintain the audit universe capable of informing and supporting the annual plan, and review all audit deliverables for coverage, quality and positioning 4.Produce and contribute to entity reports and opinions which successfully influence executive management to manage risk prudently within the 5.Company ’s/Board risk appetite. 6.Ensure effective continuous monitoring is undertaken in support of entity assurance &amp; planning, to input to and deliver periodic Opinions to divisions and entities as required 7.Champion and direct audit methodology for quality audit execution and be responsible for ensuring that all engagements comply with the audit methodology and leverages the tools available 8.Ensure that the strategic and operational risks across your business entity are sufficiently understood in order that an appropriate audit plan can be built and delivered 9.  Ensure the production of effective engagement reports across your business entity which influence business managers to manage risk prudently within their risk appetite   10.Ensure efficient delivery of the Audit Plan and that engagements across your business entity are delivered to budget and on time thereby ensuring maximum productivity of your resources to deliver audit assurance 11.Align assurance coverage across IA and work as one team, also aligning work to other assurance providers/ audit partners, handle the proactive identification and effective management and/or escalation of conduct risk to deliver key customer outcomes 12.Comply with Our Code, all Paytm Group policies and deliver against all relevant statutory, regulatory, supervisory and legal obligations, escalating concerns where appropriate   Superpowers/ Skills that will help you succeed in this role   Manage day-to-day activities within risk appetite and display risk practices and behaviors consistent with a risk culture where risk is simply part of the way we work and think   The Skills That You Need : 1.  Knowledge about the relevant business areas/products and related risks within complex financial services organization. 2. Understands the regulatory requirements relating to the business areas / products and the Audit Function 3. Good understanding of Risk Management, The Control Framework. 4. Governance Processes in order to identify any control weaknesses and provide ongoing assurance 5. Display behaviors in line with Our Standards   Professional Qualification :  Chartered Accountant, preferably with CIA, CISA qualification     Why join us 1.  A collaborative output driven program that brings cohesiveness across businesses through technology 2.  Improve the average revenue per use by increasing the cross-sell opportunities 3.  A solid 360 feedback from your peer teams on your support of their goals 4. Respect, that is earned, not demanded from your peers and manager   Compensation: If you are the right fit, we believe in creating wealth for you With enviable 500 mn+ registered users, 21 mn+ merchants and depth of data in our ecosystem, we are in a unique position to democratize credit for deserving consumers & merchants – and we are committed to it. India’s largest digital lending story is brewing here. It’s your opportunity to be a part of the story!

Business Product (Personal Loans)- General Manager

Paytm

Noida, Uttar Pradesh, India

Posted: a year ago

About Us:   Paytm is India’s leading digital payments and financial services company, which is focused on driving consumers and merchants to its platform by offering them a variety of payment use cases. Paytm provides consumers with services like utility payments and money transfers, while empowering them to pay via Paytm Payment Instruments (PPI) like Paytm Wallet, Paytm UPI, Paytm Payments Bank Netbanking, Paytm FASTag and Paytm Postpaid - Buy Now, Pay Later. To merchants, Paytm offers acquiring devices like Soundbox, EDC, QR and Payment Gateway where payment aggregation is done through PPI and also other banks’ financial instruments. To further enhance merchants’ business, Paytm offers merchants commerce services through advertising and Paytm Mini app store. Operating on this platform leverage, the company then offers credit services such as merchant loans, personal loans and BNPL, sourced by its financial partners. About the team: PL thrives on deep partnership with key banks. This is an Individual Contributor role and candidate will be responsible for onboarding of PL customers, loan applications, bookings, activation and portfolio management for all PL HT customers. Customer experience across the journey while applying for HTPL is also owned by this leader. Team expansion will take place depending on business needs and scale up within 6 to 12 months.  About the role: We are looking for self-motivated individuals to be part of our Business Product Management (BPM) team to drive the PL High Ticket Distribution business. BPM team works closely with BUSINESS / Product/Technology and Growth team to deliver monthly AOP targets , drive funnel metrics and strategic/tactical interventions and owns the charter of product ideation, competitive benchmarking, customer journey, prioritization of roadmap, GTM and product penetration. Expectations/ Requirements: 1. 2 or 3 years of hands-on experience in building customer journey across consumer products. 2. Have handled PL product directly for at least 4 to 5 years and should have an understanding of the process of identifying the segment to HTPL booking . 3. An understanding of understanding digital lending & journeys will be an advantage. 4. Analyze and benchmark industry/market trend, competition best practice. 5. Work with technology and product tech to identify and prioritize requirements for product roadmap and minimizing the customer drop across the digital journey. 6. Work with growth team to plan campaigns and optimize funnel conversion. 7. Responsible for GTM, driving adoption of new product, increasing the market share of existing product, and eventually driving business goals and quantifiable KPIs.    Superpowers/ Skills that will help you succeed in this role: 1. Min. 10 years of post graduation experience in BFSI ecosystem within sales , product and program management, product marketing or digital journey creation. 2. A proven performer and team player who enjoys challenging assignments in a high-energy, fast growing and start-up workplace. 3. A self-starter who can work well with minimal guidance and in a super agile environment. 4. Experience working with cross functional teams and driving consensus. 5. Strong analytical and quantitative skills with the ability to use data and metrics to justify requirements, features and drive management of product. 6. Exceptional written and verbal communication skills with the ability to create compelling positioning/messaging strategy and present complex information clearly and concisely. 7. Work experience in top-tier banks , NBFCs , fintechs , consulting firms, within digital lending /product management is a plus 8. 10+ years of post-MBA experience 9. Strong people management experience of leading small team of 2-5 members 10. Someone with an experience into sales and distribution background for retail loans, specially PL having worked as a Regional Manager handling both Product and Sales side will be preferred 11. People from BFSI / Payments industry will be preferred Education: Post-Graduation from Tier 1 B-Schools preferred Why join us: 1. A collaborative output driven program that brings cohesiveness across businesses through technology 2. Improve the average revenue per use by increasing the cross-sell opportunities 3. A solid 360-degree feedback from your peer teams on your support of their goals 4. Respect, that is earned, not demanded from your peers and manager Compensation: If you are the right fit, we believe in creating wealth for you With enviable 500 mn+ registered users, 21 mn+ merchants and depth of data in our ecosystem, we are in a unique position to democratize credit for deserving consumers & merchants – and we are committed to it. India’s largest digital lending story is brewing here. It’s your opportunity to be a part of the story!

Internal Audit - Assistant Manager

Paytm

Greater Noida, Uttar Pradesh, India

Posted: a year ago

JOB DESCRIPTION About Us: Paytm is India’s leading digital payments and financial services company, which is focused on driving consumers and merchants to its platform by offering them a variety of payment use cases. Paytm provides consumers with services like utility payments and money transfers, while empowering them to pay via Paytm Payment Instruments (PPI) like Paytm Wallet, Paytm UPI, Paytm Payments Bank Netbanking, Paytm FASTag and Paytm Postpaid - Buy Now, Pay Later. To merchants, Paytm offers acquiring devices like Soundbox, EDC, QR and Payment Gateway where payment aggregation is done through PPI and also other banks’ financial instruments. To further enhance merchants’ business, Paytm offers merchants commerce services through advertising and Paytm Mini app store. Operating on this platform leverage, the company then offers credit services such as merchant loans, personal loans and BNPL, sourced by its financial partners.   About Team : The Internal Audit team at Paytm comprises seasoned professionals with diverse skill sets and experience across different verticals like process audits, technology audits and forensics. The team focuses on implementing the approved audit plan, ensuring delivery of qualitative audits and conducting internal / special reviews while leveraging technology & data analytics and gauging key risks across business processes.   About the role: 1. Accountable for delivering and supporting a flexible risk based audit plan that provides independent assurance and opinions with impact 2.Engaging with Functional Heads across the department to lead, resource and agree audit engagements, audit universe, risk assessments  with a  “one IA” team approach 3.Define and maintain the audit universe capable of informing and supporting the annual plan, and review all audit deliverables for coverage, quality and positioning 4.Produce and contribute to entity reports and opinions which successfully influence executive management to manage risk prudently within the 5.Company’s/Board risk appetite. 6.Ensure effective continuous monitoring is undertaken in support of entity assurance &amp; planning, to input to and deliver periodic Opinions to divisions and entities as required 7.Champion and direct audit methodology for quality audit execution and be responsible for ensuring that all engagements comply with the audit methodology and leverages the tools available 8.Ensure that the strategic and operational risks across your business entity are sufficiently understood in order that an appropriate audit plan can be built and delivered 9.  Ensure the production of effective engagement reports across your business entity which influence business managers to manage risk prudently within their risk appetite   10.Ensure efficient delivery of the Audit Plan and that engagements across your business entity are delivered to budget and on time thereby ensuring maximum productivity of your resources to deliver audit assurance 11.Align assurance coverage across IA and work as one team, also aligning work to other assurance providers/ audit partners, handle the proactive identification and effective management and/or escalation of conduct risk to deliver key customer outcomes 12.Comply with Our Code, all Paytm Group policies and deliver against all relevant statutory, regulatory, supervisory and legal obligations, escalating concerns where appropriate   Superpowers/ Skills that will help you succeed in this role   Manage day-to-day activities within risk appetite and display risk practices and behaviors consistent with a risk culture where risk is simply part of the way we work and think   The Skills That You Need : 1.  Knowledge about the relevant business areas/products and related risks within complex financial services organization. 2. Understands the regulatory requirements relating to the business areas / products and the Audit Function 3. Good understanding of Risk Management, The Control Framework, and 4. Governance Processes in order to identify any control weaknesses and provide ongoing assurance 5. Display behaviors in line with Our Standards   Professional Qualification :  Chartered Accountant, preferably with CIA, CISA qualification     Why join us 1.  A collaborative output driven program that brings cohesiveness across businesses through technology 2.  Improve the average revenue per use by increasing the cross-sell opportunities 3.  A solid 360 feedback from your peer teams on your support of their goals 4. Respect, that is earned, not demanded from your peers and manager   Compensation: If you are the right fit, we believe in creating wealth for you With enviable 500 mn+ registered users, 21 mn+ merchants and depth of data in our ecosystem, we are in a unique position to democratize credit for deserving consumers & merchants – and we are committed to it. India’s largest digital lending story is brewing here. It’s your opportunity to be a part of the story!

Enterprise Sales - Manager/Senior Manager

Paytm

Noida, Uttar Pradesh, India

Posted: a year ago

JOB DESCRIPTION About Us: Paytm is India’s leading digital payments and financial services company, which is focused on driving consumers and merchants to its platform by offering them a variety of payment use cases. Paytm provides consumers with services like utility payments and money transfers, while empowering them to pay via Paytm Payment Instruments (PPI) like Paytm Wallet, Paytm UPI, Paytm Payments Bank Netbanking, Paytm FASTag and Paytm Postpaid - Buy Now, Pay Later. To merchants, Paytm offers acquiring devices like Soundbox, EDC, QR and Payment Gateway where payment aggregation is done through PPI and also other banks’ financial instruments. To further enhance merchants’ business, Paytm offers merchants commerce services through advertising and Paytm Mini app store. Operating on this platform leverage, the company then offers credit services such as merchant loans, personal loans and BNPL, sourced by its financial partners. About the team : Thriving on innovation, One97 delivers Customer Communication, Up Selling, Mobile Content, Advertising based and Platform services to over 500 Million mobile consumers across the globe. Headquartered in New Delhi, and backed by marquee investors like Intel Capital, SAIF Partners, Silicon Valley Bank, SAP Ventures & Berkshire Hathaway, One97’s products and services are available on various models i.e. Capex, Opex & Revenue Share model as per the flexibility of Telco’s. Our Key Offerings are divided into 5 broad categories as follows: • Entertainment • Digital Platforms • CVM Solutions • Enterprise Services • Financial Platforms One97 has the widest and largest deployment of telecom applications on cloud platforms in India and has a myriad of VAS services that have helped operators augment their revenue even in complex markets like India, SAARC, Middle East, Africa and many more. About the role: We are looking for an ambitious and energetic individual to be part of our Sales team handling SAAS products. Expectations/ Requirements for JD for Contact Center, Loyalty Solutions and HRMS 1. A hunter (not a farmer) who own revenue targets – monthly, quarterly, half yearly and annual. 2. Gather leads via various sources, take outbound initiative to create a robust pipeline. 3. Develop long-term strategies and shorter-term plans to meet aggressive revenue goals. 4. Strong understanding of overall requirement and solutions and competitive offerings in the marketplace. 5. Comfortable presenting new solutions and ideas to customers as per the requirement. 6. Understand customer’s business to be able to explore opportunities and help customer meet their business objectives. 7. Understand product and solutions and to be able demonstrate our value proposition effectively to clients. 8. The person shall bear the responsibility of driving the sales of our product segment for the specified region. 9. To be responsible for the sale of product in the large enterprise segment in the region and achieve the sales revenue/targets Negotiation and closure of sales. 10. Understand current pain points, discuss appropriate solutions and value add with the customers 11. To create/maintain excellent relationships with clients and be able to tailor products pitch according to their specifications 12. Developing and implementing B2B sales strategy, market mapping and analytics of the markets, 13. Drive customer engagements with the account management team. 14. Prepare business development strategies according to the needs of the client. Securing business opportunities by cultivating mutually beneficial business relationship with current and potential clients 15. Managing the entire Sales Life-cycle. Mapping potential enterprise clients and scheduling meetings with them. Effectively communicating with confidence with key stakeholders in the client organization (Brand Manager, CIO, CMO, CEO, Head HR, CFO) 16. Persistent follow up & rigorous lead monitoring to ensure sales closure Acquiring knowledge of prospect and its products. 17. Conducting Wide and Deep research on their business to be well prepared for client meetings 18.Building network through client references for developing business Plan weekly- sales- cycle and meet prospective clients on daily basis 19.Preparing client and market mapping reports for his business segment Deliver sales pitches and presentations to clients, highlighting the benefits of the product to influence purchase Prepare and present to management periodic (weekly & monthly) sales forecast Skills: 1. Experience with target account selling, solution selling, and/or consultative sales techniques. Willing to travel and occasionally work unsocial hours. 2. Ability to complete assigned task in given timeline. 3. Good Communication skills. Be a good team worker demonstrating loyalty and commitment to the organization and team members. 4. Ability to do proper co-ordination with customer onsite. Ability to engage and influence a client; Past Experience in solution selling (Contact Centres, Telephony solutions, CRM, ERP, HRMS) 5. Should be able to understand Loyalty Solutions, PRIs, Contact Center cloud and On premise, Campaign manager Solution like sms, email, short code/long code Technical Domain expertise : – Should not be averse to understanding Technology. – Should be able to handle large RFPs and response quality. – Should be comfortable in understanding and explaining technology and solutions.   Business Development: – Planning activities to achieve established targets – Effective time and pipeline management to align sales efforts with sales targets Ownership & Commitment: – Able to see the larger picture, willing to take responsibility for tasks and initiatives. – Attention to detail in planning and communication Preference of Professional background (In either or both of the following):   – B2B Sales (Solutions) – Direct Solution Sales (Telephony, Contact Center, Banking, CRM, ERP, HRMS etc) Superpowers/ Skills that will help you succeed in this role   1. Ability to self-start and work independently 2. Ability to identify & reach decision makers on the customer's side 3. Excellent presentation and communication skills 3. Negotiation skills - Persuasive yet assertive 4. Sales driven 5. Attention to detail 6. Proactive, ability to work independently and aptitude for tough sell environment pressure 7. Excellent at problem analysis with solution driven approach 8. Knowledge of MS Office (Excel, Word and PowerPoint) 9. Excellent communication (Written & Verbal) and interpersonal skills 10. Graduate or Post Graduate (specialization: Sales & Marketing/Marketing Communication) 11. 8+ years of experience in client hunting Preferably from Contact Center/Telecom/Media industry/SAAS Solution industry Why join us: We give immense opportunities to make a difference, and have a great time doing that. You are challenged and encouraged here to do meaning work for yourself and customers/clients We are successful, and our successes are rooted in our people's collective energy and unwavering focus on the customer, and that's how it will always be Compensation: If you are the right fit, we believe in creating wealth for you With enviable 500 mn+ registered users, 21 mn+ merchants and depth of data in our ecosystem, we are in a unique position to democratize credit for deserving consumers & merchants – and we are committed to it. India’s largest digital lending story is brewing here. It’s your opportunity to be a part of the story

Reconciliation- Assistant General Manager

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