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Deputy General Manager - Network Security Platform

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Minimum qualification & experience
Technical/ Engineering degree with 7-12 years of relevant experience
 

Other knowledge/skills

  • Experience in planning, designing, and implementing Network systems and engineering operations.
  • Experience and understanding of service provider and enterprise network operations.
  • Knowledge of new and upcoming network system, application, and technologies
  • Knowledge of network security and its applications
  • Experience of network and cloud Infrastructure (Compute, Storage, backup, network, security) and application architecture and deployment
  • Exposure to Network Monitoring tools


Key Responsibilities

  • Identify key engineering initiatives based on customer requirements, new applications and services and assess the technical/infrastructure feasibility with the products team.
  • Product evaluation, solution architecture designing and testing and roll out plan for existing and new services, including design of tools needed for operation of these new services and systems.
  • Gather requirements, prepare architecture design, conduct technical and cost feasibility study, implement, and resolve issues to meet timelines and customer requirements.
  • Responsible for developing, designing, and maintaining all systems including storage, load balancers, servers, and routers/switches.
  • Develop tools to proactively monitor the system aspects such as utilization of backbone, alerts taking place etc.
  • Support presales in solutioning, support service delivery and ongoing monitoring and maintenance
  • Define the work process flow between different functions for new implementations, existing support, and tracking.
  • Define parameters, guidelines with respect to tracking, data management for NOC team.
  • Evaluate and validate new technologies to improve customer satisfaction.
  • Review escalations to support the service assurance during service and system issues.
  • Define resolution mechanism to prevent recurrence of escalations.
  • Evaluate vendors for outsourcing requirements.
  • Engage with regulatory bodies to monitor and discuss compliances and requirements for existing and new services.
  • Review utilization and capacity trends along with sales forecast and evaluate and plan infrastructure augmentation projects.
  • Lead optimization and efficiency projects


Job Segment: Solution Architect, Network Security, Systems Engineer, General Manager, Pre-Sales, Technology, Security, Engineering, Management, Sales

Tata Communications Logo

Company

Tata Communications

Job Posted

8 months ago

Job Type

Full-time

WorkMode

On-site

Experience Level

8-12 years

Locations

Chennai, Tamil Nadu, India

Applicants

Be an early applicant

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