The Job logo

What

Where

Assistant Manager - Managed Hosting & Security Services

ApplyJoin for More Updates

You must Sign In before continuing to the company website to apply.

Job Family Descriptor

Job Description:
 

  •              Knowledge of working on Dynatrace in L3 level
     
  •              Knowledge of working on AIOPS tools is more prepared(like Cloudfabrix (CFX), Splunk, Moogsoft)
     
  •              Good knowledge of Network protocols like SNMP, TCP/IP and Good Knowledge on ML and AI.
     
  •              Good knowledge of Operating systems like Windows and Unix
     
  •              Scripting knowledge on Shell script, JavaScript and Python preferred
     
  •              Good knowledge on MySQL and PostgreSQL Database systems
     
  •              Ability to comprehend and troubleshoot a problem for monitoring
     
  •              Work with Vendor for escalations
     
  •              Knowledge in ITIL
     
  •              Ready to take new challenges


    Minimum qualification & experience

    Work experience should be 5 years.

    Knowledge / Skills
    Communication Skills

    Job Segment: Unix, Assistant Manager, Database, Manager, Technology, Management, Security
Set alert for similar jobsAssistant Manager - Managed Hosting & Security Services role in Chennai, India
Tata Communications Logo

Company

Tata Communications

Job Posted

a year ago

Job Type

Full-time

WorkMode

On-site

Experience Level

3-7 years

Locations

Chennai, Tamil Nadu, India

Qualification

Bachelor

Applicants

Be an early applicant

Related Jobs

Tata Communications Logo

Assistant Manager

Tata Communications

Chennai, Tamil Nadu, India

Posted: a year ago

Job Family Descriptor Manage customer queries related to all services and solutions delivered includes complex customer issues diagnosing and thereby resolving and fixing Act as a conduit between customer and other teams such as engineering architecture etc for any issue resolution Provide L2L3 support to resolve hardwaresoftware issues by applying technical expertise Who are we looking for? We are looking for professional individual who can demonstrate strong VMware troubleshooting and administration skills. Who is capable of handling issues without any additional guidance. Technical Skills 1. Strong knowledge on Vmware administration and troubleshooting. 2.  Good knowledge on Experienced in Vmware vsphere 5.5, 6.0, 6.5, 6.7, 7.0 3. Must have VMware hands on ESXI patching and upgrade, vCenter patching and upgrade, Vmware HA, DRS, SDRS, 4.  Ability to interact with various vendors for case management and aligning right support. 5. should have knowledge of HP, Dell hardware, rack servers, chassis. 6.  Experience in Vmware networking, standard and dvswitches, NSX-T. 7.  Handle L2/L3 operation escalated support issues, identify RCA, vendor coordination, vmware advanced troubleshooting. Operating Network - Key Internal 8. A good understanding of Infra (Compute, Storage, backup, network, Security) and application architecture/deployment concepts and tools that enable successful Cloud transformation. 9. Worked with Ticketing tools like Service Now, BMC remedy, or other Ticketing tools. 10. Willing to take challenging roles and responsibilities. 11. Must be flexible for 24x7 working hours 12. Must posses knowledge of Zerto, SRM 13. Should understand OVM and OLVM and have hands on experience.   Experience          6 - 8 years of experience Educational Qualifications:          Graduate degree / BE / Diploma (3 years) with 10+2 stream          VMware VCP certification preferred General Skills 1. Ability to speak and communicate well with end customers via phone and mails. 2. Good interpersonal skills and good positive attitudes and good Team player. 3. ITIL process awareness and certification is desired. 4.  VCP certification is preferred. Key Responsibilities Technical Competencies Knowledge / Skills Communication Skills

Tata Communications Logo

Assistant Manager - Service Delivery (Provisioning & Configuration)

Tata Communications

Chennai, Tamil Nadu, India

Posted: a year ago

Job Family Descriptor Oversee and drive back office provisioning of service delivery including onnet feasibility access networks and customer order provisioning Ensure availability of network systems inventory and bandwidth in provisioning on networks Analyze need for capacity augmentation optimization to address capacity crunch in networks Manage and monitor planning delivery of orders in terms of configuration management Guide and monitor team to design the network to ensure the customer connectivity in agreed time and supervise hand over to project implementation team Diagnose troubleshoot and resolve problems and take corrective action when necessary Provide technical expertise business planning and workflow management for ensuring smooth integration of network and system solutions network improvement Responsible for hardware planning environment provisioning documentation and application deployments for variety of applications and services work with client internal stakeholders to provide integrated service delivery across multiple products to meet the client requirements Provide an expertise to internal teams and/or external vendors and partners to deliver a complex solutions in a timely manner Broad outline of the Role Handle the allocation of orders among teams Provide guidelines for processing of orders Handle major escalations Conduct meetings with service assurance to discuss provisioning issues Participate in meetings with other cross functional teams including engineering product configuration teams field operations around new solutions and requirements Conduct weekly review meetings with back end teams Participate in all team meetings Provide inputs around automation opportunities May be an individual contributor or may lead a team through application of deep knowledge of one job area or broad knowledge of several job areas within Service Delivery Operational role responsible for setting objectives and delivering results that have a significant impact within the context of a wider operational area Identifies problems and updates or modifies working methods in own role without the benefit of defined procedures May Provide first level of supervisory management to a work team that includes professional roles May also supervise technical and administrative staff Self sufficient capable of identifying key issues and priorities and focusing on these to deliver required results with minimal direction and supervision Work group team focus  Education BE MBA Diploma BE Equivalent  Experience 4 8 years  

Tata Communications Logo

Sr Manager - Network Security Platform

Tata Communications

Chennai, Tamil Nadu, India

Posted: a year ago

Minimum qualification & experience Technical/ Engineering degree with 7-12 years of relevant experience Other knowledge/skills Experience in planning, designing, and implementing Network systems and engineering operations. Experience and understanding of service provider and enterprise network operations. Knowledge of new and upcoming network system, application, and technologies Knowledge of network security and its applications Experience of network and cloud Infrastructure (Compute, Storage, backup, network, security) and application architecture and deployment Exposure toNetwork Monitoring tools Key Responsibilities Identify key engineering initiatives based on customer requirements, new applications and services and assess the technical/infrastructure feasibility with the products team. Product evaluation, solution architecture designing and testing and roll out plan for existing and new services, including design of tools needed for operation of these new services and systems. Gather requirements, prepare architecture design, conduct technical and cost feasibility study, implement, and resolve issues to meet timelines and customer requirements. Responsible for developing, designing, and maintaining all systems including storage, load balancers, servers, and routers/switches. Develop tools to proactively monitor the system aspects such as utilization of backbone, alerts taking place etc. Support presales in solutioning, support service delivery and ongoing monitoring and maintenance Define the work process flow between different functions for new implementations, existing support, and tracking. Define parameters, guidelines with respect to tracking, data management for NOC team. Evaluate and validate new technologies to improve customer satisfaction. Review escalations to support the service assurance during service and system issues. Define resolution mechanism to prevent recurrence of escalations. Evaluate vendors for outsourcing requirements. Engage with regulatory bodies to monitor and discuss compliances and requirements for existing and new services. Review utilization and capacity trends along with sales forecast and evaluate and plan infrastructure augmentation projects. Lead optimization and efficiency projects Job Segment: Solution Architect, Network Security, Pre-Sales, Network, Telecom, Technology, Security, Sales

Tata Communications Logo

Deputy General Manager - Network Security Platform

Tata Communications

Chennai, Tamil Nadu, India

Posted: a year ago

Minimum qualification & experience Technical/ Engineering degree with 7-12 years of relevant experience   Other knowledge/skills Experience in planning, designing, and implementing Network systems and engineering operations. Experience and understanding of service provider and enterprise network operations. Knowledge of new and upcoming network system, application, and technologies Knowledge of network security and its applications Experience of network and cloud Infrastructure (Compute, Storage, backup, network, security) and application architecture and deployment Exposure to Network Monitoring tools Key Responsibilities Identify key engineering initiatives based on customer requirements, new applications and services and assess the technical/infrastructure feasibility with the products team. Product evaluation, solution architecture designing and testing and roll out plan for existing and new services, including design of tools needed for operation of these new services and systems. Gather requirements, prepare architecture design, conduct technical and cost feasibility study, implement, and resolve issues to meet timelines and customer requirements. Responsible for developing, designing, and maintaining all systems including storage, load balancers, servers, and routers/switches. Develop tools to proactively monitor the system aspects such as utilization of backbone, alerts taking place etc. Support presales in solutioning, support service delivery and ongoing monitoring and maintenance Define the work process flow between different functions for new implementations, existing support, and tracking. Define parameters, guidelines with respect to tracking, data management for NOC team. Evaluate and validate new technologies to improve customer satisfaction. Review escalations to support the service assurance during service and system issues. Define resolution mechanism to prevent recurrence of escalations. Evaluate vendors for outsourcing requirements. Engage with regulatory bodies to monitor and discuss compliances and requirements for existing and new services. Review utilization and capacity trends along with sales forecast and evaluate and plan infrastructure augmentation projects. Lead optimization and efficiency projects Job Segment: Solution Architect, Network Security, Systems Engineer, General Manager, Pre-Sales, Technology, Security, Engineering, Management, Sales

KPMG Logo

Managed Services Finance Managed Services Assistant Manager

KPMG

Noida, Uttar Pradesh, India

Posted: 9 months ago

JOB DESCRIPTION Qualification & experience   B. Com, M. Com, Inter CA (Any finance qualification)  Minimum 7-9 years of relevant experience Subject Matter Expert with a strong understanding of Payable accounting   Hands on experience with SAP & AP sub-ledgers  Must have good hands-on experience on Microsoft Excel/PPT/Power BI  Requires a proactive approach and verbal / written communication.  Should have strong interpersonal skill to interact with Management, Stakeholder, and peers effectively.     Ability to communicate and document problems, resolutions, and action plans.  Metric driven mind set   Key responsibilities Accountable for Accounts payable processes – invoice processing, payment processing, vendor management, vendor query/helpdesk management, employee T&E, Escheatment function, month end work related to accruals etc.  Responsible for guiding the team on matters related to policy and procedures.    Prepare audit schedule and coordination with the auditors, as required. Drive business metric improvement in Procure to Pay area  Responsible for delivering on SLA/KPIs related to the process  Responsible for delivering productivity & process transformation & efficiencies by generating & executing ideas.  Individual would manage a team size of 10-15 people and be responsible for effective performance management of the team.