The Job logo

What

Where

Apps DBA

ApplyJoin for More Updates

You must Sign In before continuing to the company website to apply.

Job Description

As a member of the Support organization, your focus is to deliver post-sales support and solutions to the Oracle customer base while serving as an advocate for customer needs. This involves resolving post-sales non-technical customer inquiries via phone and electronic means, as well as, technical questions regarding the use of and troubleshooting for our Electronic Support Services. A primary point of contact for customers, you are responsible for facilitating customer relationships with Support and providing advice and assistance to internal Oracle employees on diverse customer situations and escalated issues. 

As a Sr. Support Engineer, you will be the technical interface to customers, Original Equipment Manufacturers (OEMs) and Value-Added Resellers (VARs) for resolution of problems related to the installation, recommended maintenance and use of Oracle products. Have an understanding of all Oracle products in their competencies and in-depth knowledge of several products and/or platforms. Also, you should be highly experienced in multiple platforms and be able to complete assigned duties with minimal direction from management. In this position, you will routinely act independently while researching and developing solutions to customer issues. 

Job duties are varied and complex utilizing independent judgment. May have project lead role. 4 years experience with Core products or five years experience with Applications products and have a technical degree i.e., BS Computer Science/Management Information Systems/Science/ Engineering/Math/Physics/Chemistry with a 3.0 GPA OR (for Applications) proven professional/ technical experience, i.e., demonstrating an understanding of Applications at a functional and technical level (preferably Oracle) 

 

Responsibilities

As a member of the Support organization, your focus is to deliver post-sales support and solutions to the Oracle customer base while serving as an advocate for customer needs. This involves resolving post-sales non-technical customer inquiries via phone and electronic means, as well as, technical questions regarding the use of and troubleshooting for our Electronic Support Services. A primary point of contact for customers, you are responsible for facilitating customer relationships with Support and providing advice and assistance to internal Oracle employees on diverse customer situations and escalated issues.

As an EBS- ATG Support Engineer, you will be focused on identifying, diagnosing and troubleshooting issues that are related to the E-Business Suite Tools and Technologies on EBS releases R11i, R12 and R12.2. You should be ready to learn and work on new Tools and Technologies

Preferred Requirements:

    Technical degree, B.Tech/B.E  in Computer Science/Information Systems 
    Proven communication skills in English (written and spoken)
    Very good understanding of the E-Business Suite architecture.
    Oracle Apps DBA skills and knowledge.
    Good understanding of EBS 12.2 and DB19c.
    OCI and EBS on Cloud knowledge
    Very good understanding and working knowledge of Oracle Developer Tools,
    Good Troubleshooting skills.
    Cloud knowledge and understanding(IaaS)
    EBS on Cloud(lift & shift) is preferred.

Desired:
    Strong knowledge of Oracle Database, RAC configurations.
    Hands on experience on Apps DBA Activities and advanced configurations.
    Hands on experience on EBS installation, upgrade, cloning, patching and troubleshooting skills.
    Good hands on exposure to EBS Development Tools.
    Structured programming, preferably Oracle PL/SQL.



As a member of the Support organization, your focus is to deliver post-sales support and solutions to the Oracle customer base while serving as an advocate for customer needs. This involves resolving post-sales non-technical customer inquiries via phone and electronic means, as well as, technical questions regarding the use of and troubleshooting for our Electronic Support Services. A primary point of contact for customers, you are responsible for facilitating customer relationships with Support and providing advice and assistance to internal Oracle employees on diverse customer situations and escalated issues.

As a Sr. Support Engineer, you will be the technical interface to customers, Original Equipment Manufacturers (OEMs) and Value-Added Resellers (VARs) for resolution of problems related to the installation, recommended maintenance and use of Oracle products. Have an understanding of all Oracle products in their competencies and in-depth knowledge of several products and/or platforms. Also, you should be highly experienced in multiple platforms and be able to complete assigned duties with minimal direction from management. In this position, you will routinely act independently while researching and developing solutions to customer issues.

Job duties are varied and complex utilizing independent judgment. May have project lead role. 4 years experience with Core products or five years experience with Applications products and have a technical degree i.e., BS Computer Science/Management Information Systems/Science/ Engineering/Math/Physics/Chemistry with a 3.0 GPA OR (for Applications) proven professional/ technical experience, i.e., demonstrating an understanding of Applications at a functional and technical level (preferably Oracle)

Set alert for similar jobsApps DBA role in Bengaluru, India or Hyderabad, India
Oracle Logo

Company

Oracle

Job Posted

10 months ago

Job Type

Full-time

WorkMode

On-site

Experience Level

8-12 years

Category

Software Engineering

Locations

Bengaluru, Karnataka, India

Hyderabad, Telangana, India

Qualification

Bachelor

Applicants

Be an early applicant

Related Jobs

Oracle Logo

Sr Manager, CSS Global SaaS & Apps Delivery, GEC-India

Oracle

Hyderabad, Telangana, India

Posted: a month ago

As a Senior Manager for Oracle's Global SaaS & Apps Delivery in GEC-India, you will lead a team to deliver services to customers worldwide. You will be responsible for customer interactions, managing remote delivery, and ensuring team performance. This full-time on-site role requires a minimum of 10 years of IT experience and expertise in Oracle products. The job location includes Hyderabad, Bangalore, and Noida.

Oracle Logo

Senior Technical Analyst

Oracle

Hyderabad, Telangana, India

+1 more

Posted: 10 months ago

Job Description As a member of the Support organization, your focus is to deliver post-sales support and solutions to the Oracle customer base while serving as an advocate for customer needs. This involves resolving post-sales non-technical customer inquiries via phone and electronic means, as well as, technical questions regarding the use of and troubleshooting for our Electronic Support Services. A primary point of contact for customers, you are responsible for facilitating customer relationships with Support and providing advice and assistance to internal Oracle employees on diverse customer situations and escalated issues. As a Sr. Support Engineer, you will be the technical interface to customers, Original Equipment Manufacturers (OEMs) and Value-Added Resellers (VARs) for resolution of problems related to the installation, recommended maintenance and use of Oracle products. Have an understanding of all Oracle products in their competencies and in-depth knowledge of several products and/or platforms. Also, you should be highly experienced in multiple platforms and be able to complete assigned duties with minimal direction from management. In this position, you will routinely act independently while researching and developing solutions to customer issues. Job duties are varied and complex utilizing independent judgment. May have project lead role. 4 years experience with Core products or five years experience with Applications products and have a technical degree i.e., BS Computer Science/Management Information Systems/Science/ Engineering/Math/Physics/Chemistry with a 3.0 GPA OR (for Applications) proven professional/ technical experience, i.e., demonstrating an understanding of Applications at a functional and technical level (preferably Oracle) Responsibilities     In-depth experience in using or developing Oracle’s EBS SCM &  CRM Suite of products     Strong technical skills in PL/SQL,Forms, Java and Jsp.     Proven track record of complex problem solving     Comfortable working under stress     Self motivated with good communication skills, excellent verbal and written skills in English is a must!     Willing to work weekends occasionally     Willing to work in shifts if needed     Should be Customer Focused     Should be Well organized     Should be Team player      

Oracle Logo

Principal Software Engineer

Oracle

Hyderabad, Telangana, India

Posted: 10 months ago

Job Description Oracle-NetSuite is the world's first and leading provider of cloud-based ERP CRM platform. NetSuite helps companies manage core business processes with a single, fully integrated system covering ERP, CRM, SCM, financials, ecommerce, inventory, manufacturing and more. With more than customer base of 40,000 organizations, NetSuite is 10 times larger than the nearest competitors. Picture yourself building a successful career at Oracle-NetSuite — working alongside smart, talented, innovative, caring people — invested in our customers and the community, to help fast-growing mid-size organizations and larger enterprises achieve their business goals. Summary : We are looking for a highly motivated Principal Software Developer who is a great team player and is excited to work in the team responsible to architect, design, and develop the Oracle-NetSuite ERP product. You will have a significant role in seeing the larger picture  and solving complex problems simplifying and organizing it, testing solutions, focusing on details but also s, building solutions and have a chance to collaborate with geographically diverse product teams. Responsibilities Responsibilities : Resolve complex technical issues and make design decisions to meet the critical requirements of scalable, highly available, multi-tenant enablement of services in cloud. Independently investigate, present options, review and implement completely new functionality OR re-architect an existing solution to meet growing needs You will work closely with other development teams, product management, UX, and QA to define and implement a new product offering while ensuring the continued functionality of the existing ERP system. Work with various external (application) teams to integrate with the product and help guide the integration. You will implement solutions that include database schema, business logic, and some presentation layer work. You will use existing methods and best practices in software industry to create features and platforms with the highest levels of security, reliability, efficiency, and scalability. Experience mentoring less senior staff. Qualifications/Skills: Bachelor/Master degree in computer engineering or equivalent 8+ years of software development experience with a proven track record of making technical decisions 5+ years of experience with Java (C# or similar will also be considered) 5+ years of SQL database experience Intimate working understanding of modern web applications from database to browser Intimate understanding of SQL and extensive experience with database-driven applications Great problem-solving skills and ability to abstract functional requirements Excellent communicator in both technical and non-technical contexts Experience designing and improving complex software applications Experience coaching and mentoring developers at various levels of experience