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We’re a cloud technology company that provides organizations around the world with computing infrastructure and software to help them innovate, unlock efficiencies and become more effective. We also created the world’s first – and only – autonomous database to help organize and secure our customers’ data.\n \nOracle Cloud Infrastructure offers higher performance, security, and cost savings. It is designed so businesses can move workloads easily from on-premises systems to the cloud, and between cloud and on-premises and other clouds. Oracle Cloud applications provide business leaders with modern applications that help them innovate, attain sustainable growth, and become more resilient. \n \nThe work we do is not only transforming the world of business--it's helping defend governments, and advance scientific and medical research. From nonprofits to companies of all sizes, millions of people use our tools to streamline supply chains, make HR more human, quickly pivot to a new financial plan, and connect data and people around the world. \n\nAt work, we embrace diversity, encourage personal and professional growth, and celebrate a global team of passionate people developing innovative technologies that help people and companies tackle real-world problems head-on.\n

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Cloud Support Engineer (Chat)

Oracle

Bengaluru, Karnataka, India

Posted: 2 days ago

As a Cloud Support Engineer (Chat) at Oracle, you will provide technical and account related assistance to customers through chat-based channels. Responsibilities include diagnosing and solving technical issues, fostering customer engagement, contributing to knowledge base, continuous learning, feedback loop, and metrics reporting.