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Junior User Engagement Manager

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We are looking for a Junior Engagement Manager to manage primary independent user requests, provide solutions, and be the first point of contact for users. Your responsibilities will include creating and maintaining platform documentation, defining and creating training material, and onboarding new users. You should have good communication skills, very good English skills, and be able to build and maintain user relationships. Basic knowledge of MS Office, Sharepoint, and business administration/contract area is required. Join us if you're ready to unlock the full potential of technology!

Hello Talented Techie!

We provide support in Project Services and Transformation, Digital Solutions and Delivery Management.
We offer joint operations and digitalization services for Global Business Services and work closely alongside the entire Shared Services organization. We make optimal use of the possibilities of new technologies such as Business Process Management (BPM) and Robotics as enablers for efficient and effective implementations around the globe.

We are looking for Junior Engagement Manager

  • Manage primary independent User requests on the first level and provide solution.
  • Being the first interface to Users (mainly Contract Managers) and take care about their questions (process/content related as well as technical related).
  • Create, maintain and distribute platform documentation and internal communication
  • Define and create training material (in written and in short videos) and onboard new users via case study process.

You’d describe yourself as:

·       The will to ramp-up new knowledge and communicate actively with Users (Good communication skills)

·       Very good English skills, basic German skills appreciated

·       The ability to build up/maintain user relationships

·       Ideally, experience with User request handling

·       Good knowledge of MS Office incl. Sharepoint (as an end user)

·       IT Affinity - and be willing to learn fast in a new environment

·       High level of pro-activeness and independency

·       High school/university degree appreciated

·       Basic knowledge in business administration/contract area, Siemens experience as an advantage

·       Team member experience would be beneficial

·       Good analytical skills and customer orientation

Ready to unlock the full potential of technology? Join us!

Set alert for similar jobsJunior User Engagement Manager role in Bengaluru, India
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Job Posted

10 months ago

Job Type




Experience Level

3-7 years


Software Engineering


Bengaluru, Karnataka, India




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