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Administrator

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Deep understanding in Ansible Automations like infrastructure management, applicationdeployment, server security, CI/CD, service orchestration and cloud provisioning. Hands-on experience in using Ansible (Including Ansible Tower), Terraform on cloud platforms like AWS/Azure. Technical assistance to team on Ansible/Ansible Tower implementation, configuration,playbook/module development and Support. Having good hands-on experience in Analyze requirements, solutions, estimates to completeinstallations, implementations, customization of DevOps practices using Ansible Good scripting experience of any language like PowerShell , Shell , Python etc. Administer Ansible infrastructure, perform maintenance and configuration and provide SME level support. Advanced knowledge of Unix/Windows OS Experience Implementing DevOps Pipelines for CaC and IaC with any Automation tools like Hands-on experience on AWX or Ansible Tower Experience with anssible for test automation Extensive experience writing ansible roles
 

  • To provide support for on call escalations and doing root cause analysis of given issue
  • To independently resolve tickets within agreed SLA of ticket volume and time
  • To adhere to quality standards, regulatory requirements and company policies
  • Work on value adding activities such Knowledge base update and management, Training freshers, coaching analysts
  • To ensure positive customer experience and CSAT through First Call Resolution and minimum rejected resolutions or Reopen Cases

Disclaimer

HCL is an equal opportunity employer, committed to providing equal employment opportunities to all applicants and employees regardless of race, religion, sex, color, age, national origin, pregnancy, sexual orientation, physical disability or genetic information, military or veteran status, or any other protected classification, in accordance with federal, state, and/or local law. Should any applicant have concerns about discrimination in the hiring process, they should provide a detailed report of those concerns to secure@hcl.com for investigation.

Set alert for similar jobsAdministrator role in Arizona City, United States
HCLTech Logo

Company

HCLTech

Job Posted

10 months ago

Job Type

Full-time

WorkMode

On-site

Experience Level

3-7 years

Category

IT Services and IT Consulting

Locations

Arizona City, Arizona, United States

Qualification

Bachelor

Applicants

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