The Job

3P Operations Specialist

Logistics, Sales & Operations · Sales & Business Development · Sales Operations · Logistics Management

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In short

Electrolux is seeking a 3P Operations Specialist for its growing Direct-to-Consumer team in Charlotte, NC. This role focuses on optimizing operational processes for 3P selling partners, ensuring efficient order management and fulfillment through cross-functional collaboration and data analysis. The ideal candidate will have a proactive approach, strong analytical skills, and experience with ERP systems like SAP and Microsoft Excel.

Responsibilities

  • Manage day-to-day operational activities for orders received through 3P selling partners, ensuring accurate and efficient processing.
  • Monitor operational reports, partner portals, and order workflows to identify and resolve execution issues.
  • Analyze order acceptance and fulfillment performance, identifying trends, root causes, and opportunities for process improvement.
  • Develop and implement corrective actions to improve operational efficiency and reduce manual intervention.
  • Track and report channel performance metrics, recommending actions to enhance operational results.
  • Partner with the D2C Sales team to support the onboarding of new 3P partners by establishing scalable operational processes.
  • Collaborate with cross-functional teams, including IT, Customer Service, Logistics, and Final Mile operations, to resolve operational challenges.
  • Support strategic operational projects and change management initiatives that build long-term capabilities across the D2C business.

Requirements

  • High School Diploma
  • 2+ years of experience in operations, supply chain, order management, e-commerce, or a related field.
  • Experience working with ERP systems, preferably SAP.
  • Advanced proficiency in Microsoft Excel and working knowledge of Microsoft Office applications.
  • Proven ability to analyze data, identify process improvements, and manage multiple priorities in a fast-paced environment.

Benefits

  • Discounts on award-winning Electrolux products and services
  • Family-friendly benefits
  • Insurance policy plan
  • Extensive learning opportunities and flexible career path
#3P Operations#Sales & Aftersales#D2C#Order Management#Fulfillment#Process Improvement#Cross-functional Collaboration#ERP Systems#SAP#Microsoft Excel#E-commerce
Electrolux Group Logo

Company

Electrolux Group

Job Posted

1 month ago

Employment Type

Full Time

WorkMode

Hybrid

Experience Level

Associate

Locations

Charlotte, United States of America

Qualification

Diploma

Applicants

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