In short
This role is for a Sales Associate in the Bathroom department at IKEA in Suzhou, China. Responsibilities include engaging customers, providing solutions, managing sales areas, and contributing to sales targets. The company offers competitive compensation, benefits, a positive work environment, and career development opportunities.
Responsibilities
- Actively communicate with customers, understand their home furnishing needs, and provide optimal solutions based on knowledge of IKEA products and services to create a positive shopping experience.
- Maintain the normal operations of the assigned sales area, including inventory management, display sample management, product sales, and order management. Ensure the area is clean, tidy, with complete price tags and sufficient stock.
- Maximize sales and profitability in the assigned area by focusing on sales targets, product and commercial activities, customer behavior, and market competition.
- Maintain full communication with colleagues, assist the department manager, and collaborate with other functional departments to achieve results through efficient work methods.
Requirements
- Passion for the home furnishing retail industry and ability to adapt to a fast-paced work environment.
- Commercial awareness, results-oriented, and willingness to collaborate with team members.
- Good service awareness and communication skills to provide professional and friendly assistance to customers.
- Retail/service industry work or internship experience preferred, with sales-related experience being a plus.
Benefits
- Competitive salary including base salary + 13th month pay (salary range adjusted annually with market levels).
- Global bonus program.
- Profit-sharing program based on employee loyalty.
- Statutory social security and housing fund, supplementary pension insurance, supplementary commercial medical insurance.
- Leave system superior to national policy.
- Various health and wellness employee activities.
- Holiday gifts.
- Discounts on IKEA products.
- Healthy and delicious employee meals.
- Mall employee care room.
- Annual free health check-ups.
- Safe and comfortable working environment.
- Flat organizational structure and equal working atmosphere.
- Broad career development opportunities and customized personal development plans.
- Support for internal transfers across departments, cities, and countries (relocation support policy).
#retail#sales#customer service#home furnishing