Vendor Consultant - German, Fresh Vendor Consultant Program
Logistics, Sales & Operations · Sales & Business Development · Account Management · Sales Operations · Business Analysis
In short
Amazon is looking for a Vendor Consultant fluent in German and English to help key vendors grow their businesses on Amazon. This role involves managing vendor relationships, analyzing data to improve traffic, conversion, and revenue, and optimizing operational aspects of their business. Success is measured by vendor performance and customer experience.
Responsibilities
- Manage key metric pillars for Amazon AVS vendors.
- Interface with internal leaders from RBS, Retail, and Vendor Services teams.
- Engage with internal teams to optimize business for key manufacturers (vendors).
- Conceive, create, and analyze data to grow vendor traffic, brand awareness, customer conversion, and revenue.
- Analyze strategic and operational aspects of vendor business with Amazon.
- Conduct root cause analysis of issues and opportunities affecting vendor business.
- Manage customer relationships with vendors.
- Partner with the Retail (AVS) Team to manage vendor relationships by championing vendor needs.
- Build communication channels at all levels, set expectations, provide status updates, and manage growth plans.
- Build and execute strategic account plans to deliver on business opportunities and KPIs.
- Improve operational aspects of vendor business to enhance consumer experience.
- Conduct deep analysis on vendor issues and develop data-driven recommendations and action plans.
- Provide thought leadership around planning, roadmaps, and execution.
- Establish long-term partnerships with key vendor partners.
- Support the launch of new programs and features.
- Conduct regular WBRs and MBRs with vendors to highlight performance and build action plans.
- Influence metrics by understanding them, creating forecasts, taking calculated risks, and reacting quickly with action plans.
Requirements
- 2+ years of interacting with customers/stakeholders experience.
- Experience using data to influence business decisions.
- Knowledge of SQL and Advanced Excel (Array and Statistical formulas).
- Fluent in speaking, writing, and reading German.
- Experience managing projects and working independently.
- Experience working with and presenting to C-level executives, IT, and lines of businesses across organizations or equivalent.
- Experience dealing well with ambiguity, prioritizing needs, and delivering measurable results in an agile environment.
Desired Qualifications
- Knowledge of one or more industry analytics visualization tools like Excel, Tableau, AWS QuickSight, MicroStrategy or PowerBI.
- Knowledge of statistical methods like t-test or Chi-squared.
- Experience in creating process improvement procedures.
- Knowledge of tools such as Sharepoint, SIM-ticketing, and project management tools.
- Experience using scripts.
Benefits
- The company is offering to our most engaged customers – sellers/vendors (and not only) the highest level of services, encouraging them to participate to grow their businesses on Amazon.
- This is a paid B2B service that aims to help key Vendors partner with Amazon.
- Inclusive culture empowers Amazonians to deliver the best results for our customers.
- Workplace accommodation or adjustment during the application and hiring process, including support for interviews or onboarding, is available for individuals with disabilities.
#vendor services#retail#business development#account management#customer service#data analysis#project management
Company
Amazon
Job Posted
1 month ago
Employment Type
Full Time
WorkMode
Remote
Experience Level
Mid-Senior
Locations
Jaipur, India
Applicants
Be an early applicant