Transportation Representative, NOC Rail

Logistics, Sales & Operations · Supply Chain & Transport · Logistics Management

In short

Amazon is seeking a Transportation Representative to act as the primary interface between Amazon and delivery partners. This role involves troubleshooting issues, managing sensitive cases, and identifying opportunities for process improvements to meet performance metrics.

Responsibilities

Act as the primary interface between Amazon and delivery partners.
Troubleshoot and resolve delivery partner issues.
Provide prompt and efficient service to delivery partners.
Manage sensitive cases by reporting up the escalation matrix.
Demonstrate excellent time-management skills.
Maintain or exceed targeted performance metrics.
Actively seek solutions and identify trends for process improvements.

Requirements

Bachelor's degree, or experience translating customer needs into business requirements.

Desired Qualifications

Bachelor's degree in mathematics, engineering, statistics, computer science or a related field, or experience working for Amazon or any Amazon subsidiary or affiliate.

#Supply Chain#Transportation Management

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