The Job

Transportation Representative

Logistics, Sales & Operations · Supply Chain & Transport · Logistics Management

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In short

As a Transportation Representative in the Network Operations Center (NOC), you will be a key liaison managing freight movement and resolving issues impacting customer experience and business continuity. This remote role requires a Bachelor's degree, 12-24 months of relevant experience, proficiency in Microsoft Excel, and strong communication skills to facilitate information flow between internal and external stakeholders.

Responsibilities

  • Serve as the communication bridge between external stakeholders (Carriers, Vendors/Suppliers) and internal stakeholders (Retail, Finance, Software Support, Fulfillment Centers).
  • Systematically escalate issues or data variances to appropriate owners and teams, following through to ensure timely resolution.
  • Prepare and present weekly narratives outlining key findings and variances against goals in review forums.
  • Deliver real-time customer experience support within a 24x7 operating environment.
  • Proactively identify opportunities for process improvement and drive them to completion.
  • Leverage internal tools, query relevant data, and make informed, time-sensitive decisions for real-time resolutions.

Requirements

  • Bachelor's degree in any discipline.
  • 12–24 months of relevant work experience.
  • Strong communication skills — both verbal and written — with the ability to facilitate seamless information flow between external and internal stakeholders.
  • Proficiency in Microsoft Excel, including pivot tables and VLOOKUPs.
  • Demonstrated ability to collaborate effectively within a team in a fast-paced, dynamic environment.

Desired Qualifications

  • Bachelor's degree with strong academic foundation.
  • Sound logical and analytical thinking skills.
  • Excellent communication skills with the ability to coordinate across multiple cross-functional teams.
#Network Operations Center#Transportation#Supply Chain#Logistics#Operations
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Company

Amazon

Job Posted

3 weeks ago

Employment Type

Full Time

WorkMode

Remote

Experience Level

Associate

Locations

Virtual, India

Qualification

Bachelor

Applicants

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