Transportation Representative, AmazonNowCO, RoW APEX

Logistics, Sales & Operations · Supply Chain & Transport · Logistics Management

In short

Join Amazon's Network Operation Center (NOC) as a Transportation Representative supporting global transportation execution. You will facilitate information flow, resolve issues impacting customer experience, and contribute to process improvements in inbound and outbound logistics. This role requires strong communication, analytical skills, and proficiency in Excel.

Responsibilities

Facilitate flow of information between different stakeholders (Trans Carriers/Hubs/Warehouses).
Resolve potential issues impacting customer experience and business continuity.
Address potential issues occurring during the lifecycle of pick-up to delivery (Inbound Operations).
Address potential issues occurring during the lifecycle of freight leaving the FC and reaching customer premises (Outbound Operations).
Provide timely resolution by researching and querying internal tools and making real-time decisions.
Ideate process improvements and drive them to conclusion.
Communicate with external customers (Carriers, Vendors/Suppliers) and internal customers (Retail, Finance, Software Support, Fulfillment Centers).
Systematically escalate problems or variance in information and data to relevant owners and teams, and follow through on resolutions.
Create a narrative outlining weekly findings and variances to goals, and present these findings in a review forum.

Requirements

Bachelor's degree
12-24 months of work experience.
Good communication skills (verbal and written).
Proficiency in Excel (pivot tables, vlookups).
Demonstrated ability to work in a team in a very dynamic environment.
Basic understanding of Logistics.

Desired Qualifications

Graduate with Bachelor's degree
Good logical skills
Good communication skills - Trans Ops Representative will be facilitating flow of information between different teams.

Benefits

Providing real-time customer experience.

Skills

Microsoft ExcelPivot TablesVLOOKUP

#Transportation#Supply Chain#Logistics#Customer Experience#NOC#Inbound Operations#Outbound Operations

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