Track Manager (Support & Operations)
Technology, Data & Digital · IT Infrastructure & Security · Network Administration · Systems Engineering · Site Reliability Engineering
In short
The Track Manager (Support & Operations) role is for a Network Engineer specializing in Enterprise WLAN. This position involves acting as an L3 escalation point, troubleshooting complex WLAN issues, and optimizing RF design using Cisco and Aruba technologies.
Responsibilities
- Act as L3 escalation point for wireless issues.
- Troubleshoot complex WLAN performance issues.
- Analyze wireless user experience and client behavior.
- Optimize RF design and coverage.
- Manage Cisco WLC 9800, Cisco Access Points, Wireless Assurance, and Cisco Mobility Services.
- Manage Aruba Central, Aruba Mobility Controllers, Aruba APs, AI Insights, and AirWave.
- Perform RF tuning and optimization, channel utilization analysis, coverage gap analysis, and roaming optimization.
- Handle site and group management, template administration, firmware compliance, and AI-powered analytics review in Aruba Central.
- Conduct Root Cause Analysis and maintain Known Error Database.
- Improve wireless stability and user experience.
- Manage controller upgrades, AP firmware upgrades, and ArubaOS upgrades.
- Ensure wireless software compliance.
- Integrate Cisco ISE and Aruba ClearPass for authentication, NAC, segmentation, and policy enforcement.
- Utilize DNAC APIs, Aruba Central APIs, and Python for automation and reporting.
Requirements
- 7-10 years of Wireless Engineering experience.
- 3+ years supporting enterprise Cisco and Aruba WLAN environments.
- Strong expertise in RF design and troubleshooting.
Desired Qualifications
- CCNP Enterprise (Wireless)
- CWNA / CWNP
- Aruba ACMP
- Aruba ACNP
- ITIL Foundation
#Wireless Engineering#WLAN#Cisco#Aruba#RF#Network Automation
Company
HCLTech
Job Posted
2 weeks ago
Employment Type
Full Time
WorkMode
On Site
Experience Level
Senior
Locations
Noida, India
Applicants
Be an early applicant